Kristie Penn
Kristie Penn is a seasoned Strategic Account Manager with a proven track record in B2B sales, key account management, and business development across diverse industries including medical and security assistance, logistics, recruiting, software, real estate, and insurance. In her current role at ServiceMax, she manages high-value customer relationships, helping organizations that manufacture and service complex equipment improve performance and service outcomes.
With over 15 years of experience, Kristie has developed a strong reputation for her ability to build meaningful client partnerships, navigate complex sales cycles, and drive revenue growth. Prior to joining ServiceMax, she held leadership roles at International SOS and Kforce, where she supported Fortune 500 clients and spearheaded strategic account initiatives across global operations. Her specialties include global account management, contract negotiation, project management, and stakeholder engagement.
Kristie earned her Bachelor of Science in Business and Social Science from the University of Houston-Downtown, graduating cum laude. Based in Marietta, Georgia, she continues to be recognized for her consultative approach, time management expertise, and commitment to client success.
• University of Houston-Downtown - BS
• HLSR Transportation Committee
What do you attribute your success to?
I attribute my success to staying positive, goal-oriented, and choosing not to think in terms of challenges. No matter what life threw my way—including raising two children, now 16 and 29, and moving across the country multiple times—I remained focused and driven. That mindset helped me consistently perform at a high level, earning recognition as a top 10% sales performer for twelve consecutive years and being honored in the prestigious Presidents Club.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received came from a colleague who told me, “If you don’t like something, change it—don’t complain.” That mindset really stuck with me and shaped how I approach both work and life. It reminded me that I have the power to take action, make improvements, and drive solutions instead of wasting energy on negativity.
What advice would you give to young women entering your industry?
Show up everyday with a positive attitude and approach each challenge as an opportunity to grow and learn.
What values are most important to you in your work and personal life?
Loyalty, integrity and honesty.
Locations
Atlanta, GA 30326
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