Krystal Walker
Krystal Walker is a seasoned Integration and Conversion Manager with more than two decades of experience advancing health informatics and interoperability across leading healthcare organizations. Currently serving at Hamilton Health Care System, she brings deep expertise in clinical interfaces, device integration, ambulatory systems, and enterprise interoperability frameworks. Her technical proficiency spans major EHR platforms—including Epic 5x/6x, Expanse, and MEDHOST—and she holds multiple Epic certifications, including Epic Bridges and Epic Data Courier Administrator. Krystal’s career reflects a commitment to building seamless, secure, and patient-centered data environments that empower clinicians and elevate care delivery.
Throughout her career, Krystal has held pivotal roles across the HCA enterprise, including Product Development Analyst, Interface Specialist, and Senior Business Analyst within cancer navigation and health information systems. In these positions, she led integration initiatives, supported large-scale clinical data migrations, and contributed to innovative solutions using technologies such as Cloverleaf, Mirth, and FHIR standards. Her work has consistently demonstrated strong analytical capabilities, agile methodology expertise, and a collaborative leadership style that strengthens cross-functional teams and drives organizational progress.
Krystal’s educational foundation includes a Bachelor of Science in Psychology from the University of Mobile, providing her with a strong understanding of human behavior, communication, and change management—all essential elements in health IT transformation. With a reputation for exceptional project management, clear communication, and a passion for improving healthcare interoperability, she remains dedicated to advancing systems that support clinicians, enhance workflows, and ultimately improve patient outcomes. Her career continues to reflect both technical mastery and an unwavering commitment to improving the healthcare experience through thoughtful innovation.
• Data Courier Administrator
• Bridges
• Epic
• Google Cloud Digital Leader Training
• Infrastructure and Application Modernization with Google Cloud
• Understanding Google Cloud and Operations
• Innovating with Data and Google Cloud
• Introduction to Digital Transformation with Google Cloud
• Python for Applied Data Science (IBM Digital Credential)
• Python for Data Science
• Health Informatics on FHIR
• Introduction to Genomic Technology
• University of Mobile - BS
What do you attribute your success to?
I attribute my success to my deep involvement in IT healthcare and my commitment to understanding the true impact of my work. Even though I may not interact with patients directly, I recognize how essential my role is in supporting their care. Knowing that my contributions help improve outcomes and enhance the patient experience motivates me to excel every day.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges—and opportunities—in my field right now is effective change management. As healthcare technology continues to evolve, organizations must adapt quickly while ensuring minimal disruption to patient care. I see this not only as a challenge but also as a chance to strengthen processes, improve communication, and drive meaningful improvements across the healthcare system.
What values are most important to you in your work and personal life?
The most important values to me, both in my work and personal life, center around ensuring that patients feel supported, cared for, and genuinely happy with their experience. Even though I work in IT management, I take pride in making sure everything runs smoothly behind the scenes so that clinicians can deliver the highest quality of care. Maintaining reliability, empathy, and operational excellence guides everything I do.
Locations
Hamilton Health Care System
White Bluff, TN 37187