Her Story
About Krystal
I've been working in human resources for 13 years, starting in August 2012. I earned my bachelor's degree in human resources from Winthrop University after switching from accounting because I realized I didn't want to work with other people's money in that way. After graduation, it took me over a year of applying before I landed my first HR position as an entry-level HR assistant at the South Carolina Attorney General's Office in 2012. I worked there for a little over a year before moving to North Carolina, where I held some HR positions for a few years. In 2016, my position at the Attorney General's Office opened back up and they asked me to come back. Over the past 10 years since returning, there's been tremendous growth within the agency, which expanded my role to HR Manager. As an HR generalist, my day-to-day work involves supporting employees and managers with their HR needs, handling employee relations matters, coaching employees and helping managers understand appropriate paths for conduct and discipline plans and performance improvement plans. I perform compensation analysis on all new hires and periodically conduct compensation studies to maintain equitable salaries within the agency. I've developed policies and salary review programs to strengthen our retention initiatives. I also handle compliance, making sure all our OSHA and EEOC reports are completed every year. I assist with performance management, training and onboarding, and strategic partnerships with managers and leadership. One of my most notable achievements was receiving my SHRM certification in 2024, which was very challenging as I hadn't studied or sat for a formalized exam of that magnitude since the SATs over 20 years ago, and I was balancing it while working full-time.
Her Interview
Ten minutes with Krystal
01What advice would you give to young women entering your industry?
One of the challenges you will face, especially if you're a people person and you like to have friends and have a network, is that it's very difficult having personal relationships when you work in HR. That is something that was not told to me, something I had to learn. You can have friends within the department, of course, and you have to be mindful of anyone, but specifically being friends with people outside of HR can get a little murky, especially when it comes to things like pay. People are very sensitive about their pay and about the benefits they reap from the agency, and a lot of people don't necessarily understand HR and our thought process when it comes to employee pay and why some people get promotional increases and others don't. I would tell her to be mindful of those personal relationships and keep the boundaries up. I know it's very tempting to talk about work and defend your department and what you're doing, but sometimes those conversations can lead into murkier territory. So if you do have friends, just make sure you reinforce your boundaries, and if they're your friends, they will not force you or try to get you to reveal more than you're allowed to.
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