Lacey Normile

I've been working in customer service and hospitality for over 10 years - honestly, my whole life, since my first job was in that field. For the past 4 years, I've been an event sales manager, and I absolutely love it. It's high energy, it's fun, and I get to go into work every day and be creative and inspiring, taking on a new level of hospitality each day. My main area of expertise is events and hospitality, getting to know your customer and being able to work with them, with a little bit of sales tossed in. During the week, I'm all corporate, working with some really cool, big, name-brand clients who come in for team-building exercises and client resources. On weekends, I do a lot of family events - it's very much social hospitality where I'm working to build memories through family reunions and birthday parties. Right now, my favorite type of events are children's birthday parties. When you think back to when you were a child, having that birthday party with your friends and family all gathered around you, I love being able to recreate that moment on an almost daily basis and see the light in the eyes of little children. Before this role, I was a client trainer, which was an awesome position where I got to work with companies and help their people get adjusted into systems they truly liked, handling ticket sales and working with different state fairs and venue houses. I got to go all over the states, look at different venues and perspectives, and meet some awesome people along the way.