Lacey Mae Whitlock
Lacey Whitlock is a dynamic hospitality professional currently serving as the Business Transient Sales Manager at the Mobile Marriott for Ascent Hospitality in Mobile, Alabama. In this role, she manages corporate accounts, develops long-term relationships, and ensures business travelers have seamless experiences through proactive outreach and personalized service. Known for her contagious smile, upbeat attitude, and attention to detail, Lacey thrives in team environments and readily steps into leadership opportunities to drive results. With a career spanning diverse roles in hospitality, events, food and beverage, and sales, Lacey has built a strong foundation in client service and business development. Her experience includes positions such as sales director at Stealth Management Group, area sales manager at Aimbridge Hospitality, sales coordinator at Naples Hotel Group, and marketing and social media lead at Gulf Coast Footwear. These varied experiences have shaped her ability to connect with clients, anticipate needs, and deliver tailored solutions that enhance guest satisfaction. Lacey holds a Bachelor of Science in Hospitality, Resort, and Recreation Management from the University of West Florida and remains active in professional and community organizations. She volunteers with youth-focused programs like Florida Youth-Shine, serves as a Mobile Chamber ambassador, and participates in industry groups such as the Hospitality Club at the University of West Florida and Women in Business (Fort Myers). Her dedication to service, relationship-building, and hospitality excellence continues to define her professional journey.
• Certified Guest Service Professional Tourism
• SSF Ready, Set, Sell!
• Pensacola State College- A.A.
• University of West Florida- B.S.
• Hospitality Club of University of West Florida
• Mobile Chamber
• Florida Chapter of the Club Managers Association of America
• Women in Business
• The Humane Society of the United States
• Florida Youth Shine
What do you attribute your success to?
I attribute my success to determination, self-motivation, and maintaining an enthusiastic and optimistic attitude, never giving up no matter the challenge.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to be bold, speak up, know your worth, and embrace challenges as opportunities to grow.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to stay positive, follow your passion, help others, and always be a good listener and friend.
What are the biggest challenges or opportunities in your field right now?
The biggest opportunity in my field right now is using my expertise to make customers happy and help individuals and businesses reach their full potential.
What values are most important to you in your work and personal life?
The values most important to me are empowering my team, staying curious, asking questions, and making a positive difference every day, while prioritizing family, friends, and community outreach.