Her Story
About Lannette
Lannette McWilliams is a healthcare executive based in Pittsburgh, Pennsylvania, with over 25 years of experience across insurance, health systems, hospice, and skilled nursing. She currently serves as Director of Strategic Partnerships and Community Outreach for a home care organization, where she manages business development for Pittsburgh, Philadelphia, and Cleveland, sets appointments, builds cross-region partnerships, develops content and marketing, and supports strategic initiatives. Her earlier career began at Aetna handling customer benefits, followed by 10 years advancing at a local health system where she earned her bachelor's degree at night, then approximately 15 years in hospice management roles, and 3 to 4 years in skilled nursing before and during the pandemic period. She completed a dual MBA with concentrations in business and marketing in 2023. McWilliams holds active memberships in the Southwest Chamber of Commerce, Brentwood Baldwin Whitehall Chamber of Commerce, Pittsburgh Business Exchange, Pittsburgh Rotary, South Hills Rotary, Veteran Community Partnership (board member), and Daughters of the American Revolution (vice chair for junior membership in Pennsylvania and vice regent locally). She previously served on the Pennsylvania Hospice and Palliative Care Network board from 2010 to 2017. Her recognitions include the Carlow University Laureate Award nominee for 2026, Academic Award of Excellence in 2007, Best Coworking of the Year nominee in 2024 and 2025, Woman of the Year nominee and Best Business of the Year in 2024, and VIP Woman of the Year inductee with NAPW in 2017. She attributes her success to persistence, drive, a commitment to education despite financial challenges that delayed her degrees, and a mission-driven, results-oriented approach combined with creative skills from her graphic design background.
Her Interview
Ten minutes with Lannette
01What do you attribute your success to?
A lot of persistence and drive. My career and my education has not been an easy path. I was actually at Carlow my first year of school. Finances made it that I could not stay, so I had to stop Carlow, went to community, finished my degree... kept working full-time. And that's why I went back to school much later. It was actually nine years later to finish my degree, so I've always known the importance of education and just making yourself marketable, and I'm always willing to learn... I'm very mission driven, very results-driven, too, so along with being creative... my first degree is art, so I have a graphic design degree... I've always been very passionate. And really passionate about how people are treated in healthcare... I always take on the attitude of, no matter where I work, really taking that owner mentality and really owning everything that's done.
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