LaTusha Tyson

LaTusha Tyson is an experienced public service professional specializing in social services, case management, and program administration. She currently serves as an Income Maintenance Lead Caseworker with Durham County Department of Social Services, where she supports the administration of Medicaid programs, assists with team supervision, and ensures compliance with federal, state, and county policies. With a strong background in client support and operational processes, Tyson is dedicated to helping individuals and families access essential resources while maintaining accuracy and quality in service delivery.

Throughout her career, Tyson has developed expertise in casework supervision, staff training, quality control, and eligibility determination. In her leadership role, she provides guidance to Family and Children Medicaid teams, conducts audits and second-party reviews, supports corrective actions, and helps improve team performance through effective communication and policy consultation. Prior to her leadership position, she worked directly with clients as a Caseworker, managing applications, eligibility reviews, documentation, and program requirements while ensuring clients received accurate information and appropriate support.

Tyson’s professional journey also includes experience in early childhood education and office management, demonstrating her versatility in administration, mentoring, and customer service. As a Pre-Kindergarten Teacher with Creative Schools, Inc., she supported children’s academic, social, and emotional development while maintaining detailed records and fostering positive learning environments. She holds an Associate of Science in Early Childhood Education and Teaching from Durham Technical Community College and has continued to build her expertise in income maintenance and public assistance programs through professional training. Tyson is recognized for her compassion, communication skills, and commitment to serving her community.