Laura J. Castillo, Research Administrative Coordinator on Influential Women
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Influential Woman · Higher Education Administration

Laura J. Castillo

Research Administrative Coordinator, University of Kentucky

Lexington, KY 40475

1Article published
1Award received

Certifications · Degrees · Memberships

Degree Eastern Kentucky University – Bachelor’s Degree in Business Administration, Management and Operations Cert Essential Leader Program (in progress) Member Society of Research Administrators Member Society of Admin Assistants Member Influential Women Network

Her Story

About Laura

Laura J. Castillo is a higher education administration professional specializing in sponsored research operations, administrative leadership, and financial coordination within university environments. She currently serves as Research Administrative Coordinator for the Office of Sponsored Projects Administration (OSPA) at the University of Kentucky, where she oversees a team of administrative professionals, manages budget and expense reporting systems, and assists with initiatives to modernize standard operating procedures and strengthen cross-training across departments. With a career spanning more than three decades in administrative and operational roles, Laura has built extensive experience across higher education, corporate, and healthcare environments. Her professional journey includes roles at Mayo Clinic, Lexmark International, the University of Kentucky’s Office of Legal Counsel, and Eastern Kentucky University, where she spent a decade coordinating the TRIO Talent Search Program. Her expertise includes budget oversight, compliance documentation, operational coordination, and staff supervision, with a strong emphasis on efficiency and continuity in complex administrative systems. Laura is known for her empathetic leadership style and her commitment to building supportive, people-centered work environments. She emphasizes emotional intelligence, trust, and open communication as foundational elements of effective team performance. Her leadership philosophy focuses on mentorship, cross-training, and empowering staff to recognize their strengths while maintaining operational excellence in a high-demand academic research environment.

Her Interview

Ten minutes with Laura

01What do you attribute your success to?

I attribute much of my success to a simple philosophy: building genuine connections with the people across from me. When we move past superficial pleasantries and engage on a human level, we establish true trust. Throughout my career, I have prioritized building these authentic relationships, ensuring my team knows that I am genuinely invested in their well-being. For me, empathy isn’t just a leadership strategy; it is a core value that defines my approach long before my technical skills even come into play.

However, the most transformative shift in my leadership journey—particularly over the last five years—has been overcoming the imposter syndrome that shadowed much of my early career. For decades, I carried the quiet anxiety that I was merely 'faking it until I made it.' Breaking free from that cycle required finding deep, personal peace. By reconciling with past hardships and letting go of long-held resentments from my youth, I unlocked a profound sense of groundedness.

That hard-won peace has entirely defined my capability as a supervisor. It allows me to remain calm, steady, and consistent, even in crisis mode. Today, I am proud to have evolved from a survivor of childhood trauma into an overcomer. I am entirely at peace with who I am and where I am, and that stability is the greatest asset I bring to my team.

02What’s the best career advice you’ve ever received?

The most transformative career advice I ever received was simple: just be yourself. People inherently look for authenticity; they want to know that you are genuine and that you truly care. You do not have to force yourself into a predetermined mold to be an effective professional.

Earlier in my career, a manager shared a perspective that changed everything for me. They said, 'Now that you have the training to do the job, make it yours.' It was incredibly liberating. While that autonomy initially ruffled a few feathers among those who preferred a more rigid, traditional approach, it was the exact catalyst I needed for professional growth.

Knowing I had the permission to innovate allowed me to step outside my comfort zone, lean into my natural strengths, and build deeper connections across the company. True professional confidence comes from embracing who you are, leveraging your unique talents, and never being afraid to lead with genuine empathy.

03What advice would you give to young women entering your industry?

When interviewing for a new position, my most critical advice is to approach the 'weakness' question with radical honesty. This isn't about undermining your capabilities or highlighting where you might stumble; it is about demonstrating your capacity for growth.

When you discuss a weakness, immediately reframe it by explaining how you adapted, self-corrected, and transformed that challenge into a foundational building block. In any industry, mistakes are inevitable. True professional maturity lies in what you do next. Rather than carrying shame or resentment over a misstep, extract the lesson, build a strategy around it, and use it as a stepping stone.

This approach proves to an interviewer that you possess critical thinking, agility, and strategic foresight. You are showing them that once you conquer a hurdle, you don't repeat the mistake—you evolve past it. I have utilized this transparent strategy throughout my career to secure numerous job offers, so I know firsthand that it works. Never let anyone convince you to deflect or avoid discussing your weaknesses. Employers aren't looking for perfection; they are looking for the self-awareness and resilience required to build lasting success.

04What are the biggest challenges or opportunities in your field right now?

The most pressing challenges in research administration center on modernizing legacy systems and standard operating procedures to align with a permanently altered operational landscape. Navigating this post-pandemic environment requires a deliberate focus on sustaining team cohesion, maintaining cultural alignment, and executing robust cross-training strategies within an entirely remote workplace. However, these structural shifts are not merely obstacles; they represent a vital inflection point. By addressing these challenges head-on, we have a unique opportunity to optimize institutional efficiency, eliminate operational silos, and build a deeply resilient organization capable of thriving through future transitions.

05What values are most important to you in your work and personal life?

In both my professional and personal life, my foundation is built on three core values: honesty, faith, and integrity.

For me, honesty means embracing radical transparency, even when the truth is difficult. I value direct communication over superficial comfort because concealing a challenge only compounds it over time. Closely tied to this is my faith; while I don't view myself through a rigid religious lens, my relationship with Jesus serves as my daily compass.

Finally, integrity governs my actions. True integrity means choosing to do the right thing simply because it is right, completely independent of external expectations or whether anyone is watching. By aligning my daily choices with these principles, I am able to lead with a clear conscience, a calm presence, and a genuine commitment to the well-being of those around me.

Her Content Hub

Articles by Laura

A powerful narrative of personal transformation showcasing how past trauma and shame can be converted into compassion and leadership strength in the workplace.

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