Laura Hernandez

She is an experienced healthcare operations leader with a strong background in medical administration, specialty care management, and multi-site clinical operations across major health systems in New York.

Currently, she serves in a senior leadership capacity within the Mount Sinai Health System, where she has held progressive roles including Senior Manager of Neurosciences and Administrative Director of Cardiology. In these roles, she oversees clinical operations, supports physician practice management, and drives efficiency and service quality across multiple hospital sites. Her responsibilities include coordinating multidisciplinary teams, improving patient access, and implementing operational strategies that enhance both clinical performance and patient experience.

Prior to joining Mount Sinai, she held several leadership roles at Essen Health Care, including Associate Director of Logistics and Administrator of Operations across Specialty Care and Behavioral Health divisions. In these positions, she managed large, multi-specialty service lines, led process improvement initiatives, and supported operational scaling across diverse clinical departments.

Earlier in her career, she gained hands-on practice management experience at Dental365, Tend, and Silverstone Podiatry, where she focused on workflow optimization, team leadership, and day-to-day clinical operations within outpatient care settings.

With a career spanning medical office management to senior hospital administration, she is recognized for her expertise in healthcare operations, process improvement, and leadership across complex, multi-specialty environments, with a consistent focus on improving efficiency, care delivery, and organizational performance.