Lauren Craft, Facilities Superintendent on Influential Women

Influential Woman · Facilities Maintenance

Lauren Craft

Facilities Superintendent, Seattle Tennis Club

Seattle, WA

3Years experience

Certifications · Degrees · Memberships

Degree Bachelor's degree in Applied Health and Fitness from OHSU-PSU School of Public Health (2024) Degree Combat Medicine Specialist training Degree U.S. Army (2014-2018) Cert Certified EMT Cert Licensed Massage Therapist (Oregon) Cert FMP (Facility Management Professional) from IFMA Cert AFO (Aquatic Facility Operator) Member IFMA (International Facility Management Association) Member Warrior Society within the Chickasaw Nation

Her Story

About Lauren

I'm the Facility Superintendent at Seattle Tennis Club, where I started in June 2025. My career path has been anything but traditional. I served in the U.S. Army from 2014 to 2018 as a combat medicine specialist, and during that time I became a certified EMT. After leaving the military, I pursued a licensed massage therapy license in Oregon, which led me into athletics, fitness, and wellness. I became a Fitness Operations Supervisor and started learning about fitness equipment, which eventually brought me into facilities management. I went back to school and earned my Bachelor's degree in Applied Health and Fitness from the OHSU-PSU School of Public Health in 2024. I've been in operations and maintenance combined for almost 10 years now, with the last 2 years focused directly on facilities maintenance. I hold my FMP certification from IFMA and my AFO certification for aquatic facility operations. My areas of expertise include leadership, CMMS and AMMS software integration, and culture initiatives. I'm a citizen of the Chickasaw Nation and participate in their Warrior Society for veterans. What really drives me in this field is my curiosity - I'm someone who likes to take things apart to figure out how they work, whether that's a physical piece of equipment or a standard operating procedure. I want to break things down to the bare bones to understand why we do things certain ways, which helps me identify issues or deficiencies before they become bigger problems. I'm passionate about showing that women are here and thriving in facilities management, and I'd love to connect with more women in this field.

Her Interview

Ten minutes with Lauren

01What do you attribute your success to?

I attribute my success to the fact that I am someone who likes to take things apart to figure out how they work. That has made me successful because in all aspects, whether it's a physical thing or an SOP that we have at work, I want to take it down to the bare bones and see why we added certain things to it. This helps things make more sense to me, and it makes it easier for me to point out an issue or a deficiency before it becomes an even bigger issue. My curiosity and analytical approach to understanding systems - both mechanical and procedural - allows me to be proactive rather than reactive in my work.

02What’s the best career advice you’ve ever received?

The best career advice I ever received was: if you're gonna do it, put your whole foot in it - don't hold back. This advice has stuck with me throughout my career because it reminds me to fully commit to whatever I'm doing. Whether it's a new role, a challenging project, or learning a new skill, I don't do things halfway. I give it everything I have, and that level of commitment has been crucial to my growth and success in every field I've worked in, from the military to healthcare to facilities management.

03What advice would you give to young women entering your industry?

The best career advice I could give to a young woman entering this field would be to hold your head high and be confident in your movement and in your speech. If you're sitting at the table, that means you have earned and worked your way to be there. So don't hesitate to speak in meetings. This area is very male-dominated, but that doesn't mean it's not a space that we can inhabit. You belong there, and your voice and perspective matter. Own your expertise and don't let anyone make you feel like you don't deserve your seat at that table.

04What are the biggest challenges or opportunities in your field right now?

The biggest challenges and opportunities in my field go hand in hand, and they have to do with always looking at future-forward thinking when it comes to preventative maintenance and asset management. There's always going to be new technology that comes out - always. It doesn't mean you jump on every new thing immediately, but it's always good to know what the industry is starting to move toward. Staying informed about emerging technologies and trends allows you to make strategic decisions about when and how to adopt new tools and approaches. The challenge is keeping up with rapid technological change, but the opportunity is in being proactive and positioning yourself and your organization to benefit from innovations that truly add value.

05What values are most important to you in your work and personal life?

The values most important to me in my work and personal life are self-discipline, integrity, emotional intelligence, and empathy. I also deeply value the ability to step back and review a situation objectively, and to realize and apologize when you're wrong. These values guide how I approach challenges, how I interact with others, and how I hold myself accountable. Self-discipline keeps me focused and committed, while integrity ensures I do the right thing even when no one is watching. Emotional intelligence and empathy help me understand and connect with the people I work with, and being able to admit when I'm wrong shows strength, not weakness. These principles shape both my professional decisions and my personal relationships.

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