Lauren Fung
Lauren Fung is an Associate Partner in Healthcare Consulting at IBM, specializing in digital health platforms, AI, and transformation initiatives across payer, provider, and public health sectors. With over 15 years of experience, she partners with healthcare leaders to translate complex challenges into actionable, funded programs that improve outcomes, reduce costs, and enhance patient experiences. Her focus is on simplifying care delivery, making it safer, more accessible, and sustainable by prioritizing measurable outcomes over technology for its own sake.
Throughout her career, Lauren has led multi-year, high-impact portfolios across North America and globally, turning fragmented initiatives into coherent strategies and investment cases. She has directed governance for multimillion-dollar public health programs, guided the evolution of digital health platforms into multi-market ecosystems, and co-developed cognitive healthcare strategy methods used by thousands of practitioners. Known for her ability to stabilize high-risk programs and align diverse stakeholders, she has delivered 170%+ of signings and 250%+ of revenue targets while maintaining margins.
Before joining IBM, Lauren held senior roles at Cognizant, myNEXUS®, and Harpeth Consulting, where she built provider networks, drove large-scale digital transformations, and optimized payer-provider operations. She began her career supporting campus wellness programs at Vanderbilt University, where she earned her BS in Human & Organizational Development. Throughout her professional journey, she has also mentored over 270 consultants, helping future leaders advance in their careers while building scalable frameworks for healthcare innovation.
• Healthcare Insights and Solutions (Platinum)
• BTS Knowledge Leader - Customer Transformation
• IBM Generative AI Sales
• IBM Growth Behaviors
• Power Skills - Communication, Presentation, Collaboration, and Problem Solving
• Healthcare Insights and Solutions (Gold)
• Enterprise Design Thinking Practitioner
• Lean Six Sigma
• Vanderbilt University - BS
What do you attribute your success to?
I attribute my success to the incredible teams I’ve worked with and the people who have given me opportunities to grow and contribute. Their support, collaboration, and trust have been fundamental to everything I’ve achieved.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to build something that outlasts your calendar—focusing on work and initiatives that have lasting impact rather than just day-to-day tasks.
What advice would you give to young women entering your industry?
I would advise young women entering my industry to take up space early and often. Don’t wait to be invited to the table—bring your point of view, and bring it with clarity. Learn to separate humility from hesitation; you can be both humble and decisive, and both qualities are equally powerful in shaping your impact.
What are the biggest challenges or opportunities in your field right now?
The biggest challenges in my field right now include the rising cost of healthcare globally, immense pressure on the system, widespread burnout, industry consolidation, and margin pressures. At the same time, there are significant opportunities, particularly in leveraging technology and new platforms to improve efficiency, enhance patient care, and drive innovation across the industry.
What values are most important to you in your work and personal life?
The values that are most important to me in my work are clarity over complexity, integrity, and taking decisive action. In my personal life, I prioritize transparency, generosity, curiosity, and accountability, striving to live by these principles in everything I do.
Locations
IBM
Chicago, IL 60607