Lauren Fung

Associate Partner
IBM
Chicago, IL 60607

Lauren Fung is an Associate Partner in IBM Healthcare Consulting, focused on digital health platforms, AI-enabled transformation, and operating model change across payer, provider, and public health. For 15+ years, she has helped healthcare leaders move from ambition to execution by turning complex problems into clear roadmaps, investment cases, and outcomes that can be measured and sustained.


Lauren is known for bringing order to complexity: stabilizing programs under pressure, aligning stakeholders with competing priorities, and setting up governance that drives decisions, delivery, and accountability. Her work spans multi-year portfolios in North America and global settings, including public health program governance, the evolution of digital health platforms into multi-market ecosystems, and practical strategy approaches used by thousands of practitioners.


Before IBM, Lauren held senior roles at Cognizant, myNEXUS®, and Harpeth Consulting, working across provider networks, large-scale transformation, and payer-provider operations. She began her career supporting campus wellness programs at Vanderbilt University, where she earned a BS in Human & Organizational Development. Throughout her career, Lauren has mentored 270+ consultants, building confident leaders and repeatable ways of working that help teams execute faster and deliver results that stick.

• Healthcare Insights and Solutions (Platinum)
• BTS Knowledge Leader - Customer Transformation
• IBM Generative AI Sales
• IBM Growth Behaviors
• Power Skills - Communication, Presentation, Collaboration, and Problem Solving
• Healthcare Insights and Solutions (Gold)
• Enterprise Design Thinking Practitioner
• Lean Six Sigma

• Vanderbilt University - BS

• SoHo House

Q

What do you attribute your success to?

I attribute my success to three things: being proactive about creating opportunities, being prepared when they show up, and earning the trust to execute. I’ve been fortunate to have leaders who opened doors, but I’ve also learned to go find the work, build the case for it, and raise my hand before the path is clear. Then it comes down to the team: aligning people quickly, turning ambiguity into a plan, and following through until the outcomes are real, so leaders feel confident betting on you again and again.

Q

What’s the best career advice you’ve ever received?

Don’t outsource ownership of your career. Advocate for yourself, take the reins, and be intentional about what you say yes to. Then build work that outlasts your calendar: durable capabilities, systems, and talent that keep paying off long after the project ends.

Q

What advice would you give to young women entering your industry?

I come back to three themes: Voice, Velocity, and Village.


Voice: Take up space early. Don’t wait to be invited. Bring your point of view with clarity and conviction, even before you feel “ready.”

Velocity: Grow on purpose. Seek stretch opportunities, stay curious across business and technology, and let competence fuel confidence.

Village: Build a small circle of mentors and sponsors who will advocate for you. Set boundaries so your pace is sustainable. Stay authentic in how you lead and lift other women as you rise.


In short: claim your space, grow intentionally, and bring others with you.

Q

What are the biggest challenges or opportunities in your field right now?

Healthcare is being squeezed: rising costs, workforce burnout, consolidation, tighter margins, and higher expectations from members and patients. The opportunity is real, but it’s not “more tech.” It’s redesigning how care and operations work end to end, then using platforms, data, and AI to remove friction, improve safety, and prove impact through measurement and adoption.

Q

What values are most important to you in your work and personal life?

I believe leadership starts with intellectual honesty, clarity, and accountability to outcomes. Those values guide how I work and how I live: I value what holds together logically, what works in the real world, and what creates durable impact beyond a single moment or milestone.


I’m motivated by building systems and commitments that are fair, understandable, and trustworthy, especially where complexity and scale can unintentionally exclude or harm people. That shows up professionally in the programs I lead and personally in how I communicate, make decisions, and advocate when something isn’t right.


I approach influence and ambition as responsibilities, not ego, using them to shape decisions, align people, and drive change that matters. Above all, I value integrity, generosity with people, and follow-through. I aim to develop leaders, strengthen communities and institutions, and leave behind work, relationships, and norms that continue to create value long after I step away.

Locations

IBM

Chicago, IL 60607