Lauren Rigau, PR & External Communications Manager on Influential Women

Influential Woman · Public Relations and Communications

Lauren Rigau

PR & External Communications Manager, Wellstar Health System

Atlanta, GA

Certifications · Degrees · Memberships

Degree Graduate degree in Communications Member Atlanta Press Club

Her Story

About Lauren

I was a child actor and grew up with media in my blood - my dad is a photojournalist, so I spoke the media language from day one. After about 10 years working as a journalist, in production, with social media, and in public relations, I went back to grad school for communications. That graduate degree really catapulted my career and helped me understand communications from a more analytical level. It helped me understand the art of communication and how it is an art form - the ability to speak to different people yet touch their hearts and communicate with them at different levels. Going back to school helped my brain recalibrate all of this information that I had in it. I've been in my field for about 16 years now, and I've been at my current healthcare system for 3 years. My key responsibilities include leading media efforts for external communications, media monitoring and reporting, planning and building communications calendars, story production, video production, crisis management, and media training. I think my most notable professional achievement is how I'm able to bridge all of my past experiences and culminate them into being a communications master. I'm able to use my ability from managing social media, my production background from news, my video production background, my volunteering background, and the fact that I was a children's book author - everything I've done in my career has led me to a place where I understand how to communicate with everyone and how to tell stories.

Her Interview

Ten minutes with Lauren

01What advice would you give to young women entering your industry?

Get coffee. Like, get the coffee. Start at the beginning. I did 3 internships when I was in college, and it was about running scripts, it was about writing drafts of copy for radio programs, it was about getting coffee when they needed coffee. If you start at the bottom, you understand how the machine works. You need to do every job, you need to experience every functionality of comms and media in order to be the best version of a communications spokesperson that you can be. I also tell people, because I mentor a lot of young people now, I understand that now it's common practice to just go to grad school right after you finish your undergrad, but there's something to be said about going into the workforce, working, understanding different aspects of why you're doing what you're doing, and then going back to school to perfect it. There's something about that, that's - I don't know - it almost means more.

02What are the biggest challenges or opportunities in your field right now?

We're over-consuming media right now. It's in your face 24 hours a day, so it's almost hard sometimes to decipher right from wrong, or truth from fiction. I think just going into every article you read, going into every tweet you scan, going into every social media post that you see with perspective, and just always being able to sit back and go, okay, I'm gonna read this again with new perspective, I think will help our society as a whole, because there's just a lot of information. It's like information overload. We're desensitized to a lot of things, so if we just take a step back and recalibrate and gain new perspective, and see things from other people's standpoint - we're only as strong as we are by our understanding of other people, and their stories, and their emotions, and what drove them to do what they did, whether we agree with it or not. And now with AI, so many things can be manipulated to seem authentic. I think sometimes people, as it develops even more, people who do the job that I do, public relations, communications, media, are gonna - it's a line that they're gonna teeter on, on even believing themselves. You have to sit back, and you have to take a deep breath, and you have to just say, let me jump into the other person's shoes. Just pop into the other person's shoes, see how they would see something, and then once I've done that, I can still continue on the path that I was on, but just being able to think about something through the lens of someone else, or through the perspective of someone else for a moment, it just opens up your horizons to other people's truths.

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