Lisa Dawn Beck

Lisa Dawn Beck is a healthcare operations and customer success executive with more than 20 years of experience leading complex, large-scale initiatives across healthcare information technology, payer and provider environments, and global business operations. She currently serves as Director of Operations at UnitedHealth Group, where she leads multiple teams supporting EDS Submissions, ACA EDGE Submissions, and Housecalls Submissions, impacting more than 3 million lives and over 30 clients. In this role, she oversees operational execution, client success, SLA performance, and cross-functional collaboration while driving continuous improvement across regulated healthcare processes.

Her personal journey has been defined by resilience, perseverance, and transformation. Raised in the foster care system after experiencing significant childhood adversity, she was later adopted at age 14 and learned early independence, moving out on her own at 18. She balanced early adulthood, marriage, and raising children while returning to college, ultimately earning her Bachelor of Science in Business Administration and Management with a 3.6 GPA. Her career path was shaped by determination to overcome barriers, build stability, and create long-term impact through education, discipline, and hard work.

Lisa’s life has also included profound personal and health challenges, including raising a child with significant special needs and navigating serious health conditions of her own, including cancer and autoimmune disease. After seeking multiple medical opinions, she ultimately pursued a treatment path aligned with her values and later became a cancer survivor. Today, she is committed to supporting others through monthly Healing Strong groups in her community, focusing on encouragement, holistic wellness, and shared resilience. Outside of her professional and advocacy work, she maintains an active lifestyle that includes running, weight lifting, and playing pickleball. Grounded in faith, she credits perseverance, discipline, and a strong work ethic for her success, and believes deeply that background does not define outcome—consistent effort, accountability, and purpose do.