Lisa Cambiotti
Lisa Cambiotti is an accomplished customer service and account management leader with over 20 years of experience driving regional growth, optimizing operations, and delivering exceptional client support. As Customer Service Manager at Viking SupplyNet, she leads the Northeast region, overseeing more than $75 million in annual sales, 1,000+ customer accounts, and a team of 20 customer service representatives across seven locations. Lisa is known for resolving complex challenges swiftly and effectively, building cross-functional collaboration, and delivering consistent results across departments.
Before joining Viking SupplyNet, Lisa held several leadership roles at Plast-O-Matic Valves, where she played a key role in expanding international distribution, driving global sales during economic downturns, and providing technical training around the world. Her ability to build strong customer relationships and align service delivery with market demand significantly enhanced company performance and client satisfaction.
Lisa holds an associate degree in Marketing-Management and Business Administration from McCann School of Business. Throughout her career, she has remained dedicated to team building, process improvement, and customer loyalty—earning a reputation as a trusted partner and operational leader. Her strategic approach and people-first leadership style continue to make a lasting impact in every role she takes on.
• McCann School of Business
• Wyoming Area Sr. High
What do you attribute your success to?
I attribute my success to hard work, being a constant learner, and staying adaptable in a fast-paced environment. Leading a team of 20 customer service representatives across seven Northeast locations has taught me the importance of strong communication and process management. I stay closely involved in all aspects of operations—from order and quote processing to managing customer accounts, credits, receivables, and vendor-related product issues.
What advice would you give to young women entering your industry?
My advice to young women entering the industry is to be a sponge—absorb everything you can and never stop learning. Take every opportunity to grow your knowledge, ask questions, and seek out mentors. The more you understand the business, the more confident and valuable you become.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field right now is keeping up with the pace of company growth. As teams expand and customer demands evolve, it requires constant adaptability, strong problem-solving skills, and a commitment to maintaining high service standards. It’s also an exciting opportunity to build stronger systems, develop talent, and drive continued success.
What values are most important to you in your work and personal life?
Family is at the core of everything I do. In both my personal and professional life, I value loyalty, support, and genuine connection. I believe in showing up for the people around me—whether it’s my team or my loved ones—and creating an environment where trust and respect are prioritized.