Lisa Hyde

I came to America from Belize, Central America in 2016, bringing managerial experience from the retail industry back home. When I arrived, I hadn't graduated from high school, but I completed my high school diploma through Next Step Learning, a nonprofit organization in Oakland. That achievement opened the door to my healthcare career, which was something I always wanted to do because I feel that the work I'm doing means something and provides service to the people who need it. I started as a temporary administrative assistant with the county in December 2018, became permanent in August 2019, and worked my way through the ranks from clerk to senior clerk, and now clerk specialist. I began in a clinical setting working in the clinics, but my role has evolved to be more administrative. Now I work closely with the leadership department in HR and hiring, attend leadership meetings to stay updated with our program and direction, do research, and assist with whatever leadership needs. I'm in more of a leadership role at this point, and I'm currently working my way to a supervisor position when available. What I love most is my leadership role - providing guidance, supervising staff, motivating them to be the best that they can be, training and guiding staff, and providing them with what they need. I continuously try to get different skills and certifications even if they don't directly apply to my current role, because I feel the more skills I put under my belt, the better it would be if I want to advance my career or even change fields.