Influential Woman · Hospitality
Lisa Smith
Restaurant, Catering and Sales Manager, Kahani Social
Houston, TX
Her Story
About Lisa
My typical day starts with sales meetings and check-ins, then checking my emails. I'm big on community networking, so I'm always going out to networking events, whether it's the Greater Houston Chamber of Partnerships or Houston First. I keep my pulse on the community, seeing what new projects are coming in, what new companies, and also a lot of charity events. I'm involved with children's charities - they're having a big golf tournament, so I provide sponsorship for that in terms of gift certificates. Any way that we can be involved with the community to give back is important to me, because my thing is, you know where you've been, but you don't know where you're going. I reach out to clients, checking to see if I have an event coming up, checking in with that client, making sure that their needs are met, making sure that nothing has changed. Part of my role is also social media - putting things out about our restaurants, our hotels, what's coming up. I'm definitely heavy on the community aspect of it, networking events, and just bringing people into the restaurants and giving them an experience, not just a dining experience, but an experience that they can embrace. My biggest achievement has been community outreach, working with kids, involving them, and also working with women, helping women be a part of society again, helping them to merge back into that role, whether they've been incarcerated or dealing with some kind of addiction or mental health. That's my biggest thing, just to be able to be a part of their success.
Her Interview
Ten minutes with Lisa
01What do you attribute your success to?
I think seeing my mom work hard, even though I grew up in a two-parent home. It was kind of a struggle for my mom, honestly asking my dad for money, or if she wanted to do something, she had to run it through him. So she started - she had a high school education, and that was it. She married my dad when she was young. But she didn't have anything other than that. So, seeing her go to Houston College, get her associates, she worked for Koch Industries, as well as Price Waterhouse, and seeing her get her identity - that was pretty cool. She really did set the standard for excellence. She is no longer with us, but I wish that I would have given her that praise back then, like I do now.
02What’s the best career advice you’ve ever received?
Stop self-sabotaging. Trust yourself. You can get so far in this fight, and then you start thinking, can I do this? Or you'll do something to mess it up. The best advice I received was to stop self-sabotaging and trust myself.
03What advice would you give to young women entering your industry?
Bet on you. Bet on yourself. Trust you. The hardest thing for me is looking at yourself in the mirror, in the eye, eye to eye. And that tells you all you need to know. That sets the tone. But bet on you.
04What are the biggest challenges or opportunities in your field right now?
The biggest challenge is moving ahead as women - we still have to fight so hard, and why? I think people hold onto information that could be beneficial, not just to myself, but to others, and it's like, we're all here for the same common goal. When people hold onto information or things that could be helpful, why not just share that? Why? What does it take away from you? With men in a sales role, things are acceptable when they do it, but when we do it, it's like, okay, why'd you do it? It's the same thing, you know, it's like morals. There's a double standard. The biggest opportunity is being able to get with the right group of people, networking, and just being with like-minded people who have the same aspects and aspirations as you do. Like, the same values, the same goals, the same views. Once you get with a certain group of women, strong women, people, the sky's the limit. You can do so much more if you have that support. There's enough room at the table for all of us, and if it's not, make room. Get a bigger table.
05What values are most important to you in your work and personal life?
First and foremost, trust. Being transparent. Open communication. For sure. Don't lie to me for no reason, at all. It's not necessary. Let's have integrity. Let's have character. That's huge. I don't like gossip, I don't like talking behind people's backs about things. I'm very up front, and if I have a question or an issue, I will come directly to you. I won't talk about it with anyone else. That's huge for me, just open communication, being honest and transparent. We don't have to agree, but let's respect each other.
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