Lisa Taylor

I've been with Johnson Controls for 19 years, starting in the Credit and Collections Department where I handled accounts receivable and learned the company's accounting system inside and out. After working my way up to large balance collector for about 8 years, I transferred to Houston, Texas, where I've been the administrative assistant professional for going on 11 years now. In this role, I maintain and keep up with the branch office, managing everything from safety protocols to fleet management, and working with different management, employees, and technicians. I'm basically the gap filler - if something needs to be tended to or isn't being addressed or handled, I take on the helm, take charge of it, put things into place, and get it all organized. Everyone likes to call me the office mama, but I prefer auntie because I can give you kids back. There's no consistency in my day - it's always organic, always changing, and always different, which definitely keeps it alive and fresh. I'm putting out fires all day, but that's what makes the role exciting.