Her Story
About Lisa
Lisa Torriero serves as an Account Manager in the insurtech sector, where her primary focus is risk management. In this capacity, she fosters client engagement and product adoption for a software-as-a-service platform while managing teams responsible for insurance compliance outreach. Her clients typically include risk managers and fleet executives who set insurance compliance standards. With about 10 years in the insurance industry since 2014, Torriero spent three to four years on the retail agency side and time on the carrier side before her current position of nearly three years. She earned her Property and Casualty License 220 in Florida around 2019, though she is not a college graduate and relies on industry experience. Torriero volunteers with Habitat for Humanity's women's field, where all-women teams build homes for single mothers, a cause close to her as someone raised by a single mom. She attributes her professional success to being knowledgeable through a hunger for learning combined with strong relationship building and trust with businesses. Torriero values creating processes that reduce burnout and support colleagues, and she advises others, especially young women, to stay hungry for knowledge, remain open to new ideas, and be flexible in a vast and ever-changing industry. She notes challenges in the male-dominated insurance field but sees great opportunity in adapting to AI tools for data-driven risk insights.
Her Interview
Ten minutes with Lisa
01What do you attribute your success to?
I think for me, it's yes I'm very knowledgeable just because I'm hungry for it, but more than that it's relationship building. I'm in you know you can get insurance anywhere there's a million agencies and a million carriers but really at the end of the day it's about the relationship and building that trust. Just knowing my product and connecting with businesses.
02What’s the best career advice you’ve ever received?
If there's something that I don't know to learn it. If it comes across my desk and it's something that I'm not really familiar with just go out and familiarize myself. If it's come across my desk once it's going to again so more knowledgeable than the next person.
03What advice would you give to young women entering your industry?
I would say the information is really out there and it's so vast it's ever-changing. The more you know the more you learn you know the more valuable you'll be just in the industry as a whole so just be hungry for knowledge and open to new ideas and flexible.
04What are the biggest challenges or opportunities in your field right now?
The way that I want to answer is insurance is predominantly a male-dominated field old guard and it's really hard for women to kind of break through that. The greatest opportunity in my field this is probably the case in a lot of industries right now AI is really really taking over just the universe and in my opinion in a good way. So it's just really getting more familiar with all the tools and being adaptable.
05What values are most important to you in your work and personal life?
It's important to me to make sure that my colleagues and friends and family are not feeling burnout or overwhelmed and so that really translates in my role to putting in new process and procedure and just making yes I want to make my job easier but really at the end of the day I'm really looking to you know make it better for everyone. We're all in this together so the value really there is to just do what I can to you know just help everyone out.
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