Lisa Walker

Lisa Walker is a dedicated healthcare professional with over 22 years of experience, blending clinical expertise with a passion for education. She currently serves as a Dimensions Ambulatory Trainer II at Novant Health, where she teaches new staff members—including both clinical and clerical team members—how to use the Epic medical record system. Lisa’s approach combines patience, clarity, and compassion, whether she is leading in-person classroom sessions or guiding learners via Zoom. Her mission is to empower others to succeed and excel in their roles, ensuring that every team member feels valued and confident.

Lisa began her career as a teacher’s assistant, educating children from kindergarten through fifth grade, and later transitioned into healthcare, working as a Certified Pharmacy Technician at Walmart Pharmacy. She has held a variety of roles, including EMR Supervisor, Patient Safety Coach, and Lead Medical Assistant, demonstrating her ability to adapt and thrive across multiple areas of healthcare. Her teaching experience, combined with her hands-on clinical background, has allowed her to bridge the gap between technology and patient care, making her a trusted resource for colleagues and trainees alike.

A lifelong learner, Lisa is currently pursuing a Doctor of Science in Health Services at Liberty University while also holding a Master’s in Organizational Communication from Arizona State University. She is actively involved in professional organizations, recently being reelected as Vice President of her local medical assistants chapter. Lisa credits her success to her passionate drive, steadfast faith, and disciplined time management, and she continues to dedicate herself to being a voice for her team, ensuring that every patient and staff member receives the care, support, and recognition they deserve.

• Epic Credentialed Train in Cadence
• Epic Credentialed Trainer in EpicCare
• Certified Medical Assistant (CMA)
• Certified Pharmacy Technician (CPhT)

• Liberty University - Doctor of Science, Health Services/Allied Health/Health Sciences, General
• Arizona State University - Master of Arts - MA, Organizational Communication, General
• Ashford University - Bachelor of Arts - BA, Business Administration and Management, General
• South Piedmont Community College - Associate of Science - AS, Medical/Clinical Assistant

• 2nd 2 year term as VP of local chapter for Medical Assistant Association