Her Story
About Lori Jean
Lori is a mental health professional with over 20 years of experience in the behavioral health field, bringing a unique perspective shaped by her transition from a sales background into clinical and relational healing work. She is the Founder and CEO of PIVOT, a health and wellness company that supports individuals, couples, and families through coaches and therapists trained in her PIVOT Process. Her work focuses on helping people transform attachment wounds, trauma patterns, and relational dynamics into healthier, more connected ways of living.
Prior to founding PIVOT, Lori spent nearly a decade running a residential treatment center where she worked with individuals experiencing attachment-related challenges and complex relational trauma. During this time, she hired and led multidisciplinary teams including therapists and psychiatrists, gaining extensive hands-on experience in clinical operations and experiential healing models. She also developed and formalized her Pivot Process, which has become the foundation of her coaching, training, and educational programs.
Today, Lori continues to expand her impact through writing, training, and organizational leadership. She is the author of Hashtag Healthy Adults and is currently working on Hashtag Healthy Couples, both of which reflect her core philosophy of moving people from relational confusion to clarity and connection. Through her company, retreats, and professional training programs, she is dedicated to teaching individuals and practitioners how to create sustainable emotional and relational change.
Her Interview
Ten minutes with Lori Jean
01What do you attribute your success to?
I attribute my success to all of my mistakes, all of my imperfections, all of my grit, and my continued willingness to grow. My book starts with a lot of complex trauma I had growing up. That's why I love that quote from Oprah, where she says it's not what's wrong with the child, it's what happened to the child that's important. We all have our developmental parts that live inside of us, and that's part of what I teach and what the whole thing is about - becoming your own healthiest self. I really attribute it to my continued willingness and grit.
02What’s the best career advice you’ve ever received?
The best career advice I've ever received is to remain curious. Don't personalize feedback. It's really about being present, and open, and staying current, which is one of the descriptions of our internal brand - to remain current in the mental health world that is actively changing.
03What advice would you give to young women entering your industry?
My advice would be to do your own work and be honest with yourself. Make sure that you're not entering behavioral health because you're trying to heal just your own wounds. Make sure that you are equipped and informed on what it actually takes to be able to be a healer.
04What are the biggest challenges or opportunities in your field right now?
AI is both an opportunity and a challenge. A lot of people are turning to AI for advice, so that might be perceived as a challenge. But for me, AI has been such an opportunity because it's helped me in terms of my own ability to organize and to synthesize deep learning concepts. Another challenge is the human condition right now - there's a lot of complexities in the world. In my industry, where I'm helping others heal primal wounds, there's a lot of rewounding being done. Regardless of where your political beliefs are, there's such a division. With AI, politics, the green initiatives, and so many things that are outside influences that people have access to because of our ability to get information immediately in our back pocket in our smartphone, it makes it somewhat problematic being human. Technology is sometimes a challenge in the work we do to get people to slow down, put it down, be mindful, and actually give themselves the time they need to have behavioral change.
05What values are most important to you in your work and personal life?
The values most important to me are authenticity, directness, and discernment. For me personally, from a core value standpoint, it really usually always leads back to just trusting self and discernment. I think in business, discernment is probably one of the biggest ones, where it's not being judgmental, but it's having good judgment and sticking to your core beliefs, especially if you're leading a company or a brand. The name of my book is Hashtag Healthy Adults, and in helping people understand their healthiest self so they can recover from any attachment wounds or anything that's happened in their own life in order to be able to step into their highest level of consciousness, it's the same with an organization - really respecting and governing from a place of how important it is to protect and maintain and build your brand. So it goes back to that discernment, constantly being able to discern what's good, what's challenging, what needs to be tabled, all of that.
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