Lourdes Hert

Behavioral health and customer support professional with 7+ years at Recovery Innovations International (RI International), currently serving as a Behavioral Health Technician and Customer Service Specialist. Brings strong administrative and coordination experience from the Arizona Army National Guard, including personnel reporting, database management, records, audits, and executive support tasks. Earlier career includes public safety communications experience with the Flagstaff Police Department, building a solid foundation in calm, accurate communication and service in high-pressure environments.