Her Story
About Lucia
Lucia Bourgault serves as Senior Executive Assistant at a health care treatment facility specializing in substance abuse, stress, anxiety, and detox programs. She has held this role for nearly four years, having transitioned from twenty years in retail where she worked as Distribution Center Operations Coordinator and executive assistant at Talbot. A high school graduate, Bourgault credits her professional success to the example set by her parents, who demonstrated responsibility and a strong work ethic after immigrating from Portugal with seven children and limited resources. She values accountability and giving one's best effort in all tasks. Her primary professional challenge involves mastering the medical terminology and programs in her new field so she can better support operations and process improvements.
Her Interview
Ten minutes with Lucia
01What do you attribute your success to?
I owe my success to my parents, especially my father. From day one, he showed me what it is to be responsible and work ethic. My father was the best example and worked until the day he passed. My mother took care of us every single day. My parents lived in Portugal, sold all their belongings, and moved to this country when I was very young with 7 children, not speaking the language. That molded me to think that I can accomplish anything.
02What’s the best career advice you’ve ever received?
I was told do the best that you can, because it's always good enough. If you give 100%, your 100% might not be the same as someone else's, but always be proud of what you do.
03What are the biggest challenges or opportunities in your field right now?
Understanding the medical world. From where I was to where I am now, I feel like I moved to a different country and I'm learning to speak the language. Just a lot of acronyms. I work in a treatment facility for substance abuse, stress, anxiety, detox. It's very important that I understand all the programs so I can be supportive and help improve the process.
04What values are most important to you in your work and personal life?
I guess it would be someone's word. If they're going to say accountability, they say they're going to do something, I expect them to do it.
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