Her Story
About Lyndsey
Lyndsey Johnston serves as Training Manager for her credit union organization, where she oversees new hire training, writes procedures, and has developed and implemented an advancement program for member service representatives. With 22 years in finance, she began her career after attending college in a nursing program that she did not complete, relying primarily on on-the-job learning to advance through roles including lender, assistant manager, and her current position. She holds a CCUF certification and is working toward her CCUE, having completed the first year of the Certified Credit Union Executive program through the Southeastern Regional Credit Union School. Her notable achievements include being named Employee of the Quarter and serving as a lender at the Branch of the Year, and she is currently building a program to enable online account openings. Lyndsey attributes her success to a commitment to continuous growth and making a meaningful difference in others' lives.
Her Interview
Ten minutes with Lyndsey
01What do you attribute your success to?
I want to achieve and grow every day, even after retirement. I want the people that love me to look back and say she worked hard and made a difference. Everyone should want their family to say she helped me or she made me happy, because in the end it doesn't matter what you accumulated.
02What’s the best career advice you’ve ever received?
Don't get so busy making a living that you forget to make a life. Make sure you have life balance, realize your worth, know you're not going to make everyone happy. Know where your tribe is, have someone you can go to for solid advice that will tell you the truth even if it's not what you want to hear.
03What advice would you give to young women entering your industry?
Push even if there's pushback. When someone tries to tell you you can't do something, that's their opinion, that's not a fact. Other people's opinions are not facts. Protect yourself and keep driving.
04What are the biggest challenges or opportunities in your field right now?
The economy is wreaking havoc on everyone. Having to learn to adjust to new technology and implement AI safely while safeguarding member information. Credit unions are not for profit so they have different considerations than larger institutions.
05What values are most important to you in your work and personal life?
Authenticity and being trustworthy as a leader. Lead with love, meaning answer questions respectfully even if irritated. Be respectful, have a good heart. Learn to balance life and work. Find your tribe and find happiness.
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