Machelle Thompson
Machelle Thompson (Frey) is a seasoned Senior Business Systems Analyst with over 25 years of experience in finance, systems analysis, and process improvement. Currently supporting mission-critical operations at the Kansas City National Security Campus, Machelle brings a deep understanding of ERP systems and business analysis to help streamline workflows, improve compliance, and enhance operational efficiency. Her expertise spans multiple domains, including Accounts Payable, Cash Management, Treasury, Travel & Expense, and VAT/GST, with a focus on global system implementations and stakeholder collaboration.
Known for her strong problem-solving mindset, Machelle thrives on tackling complex challenges and crafting practical, user-centered solutions. She is driven by a passion for making processes more effective—not only meeting expectations but helping others around her excel. Whether she’s leading system transitions, conducting audits, or mentoring peers, Machelle consistently demonstrates a commitment to excellence and a talent for bridging the gap between business needs and technology. Her career, which began with foundational experience in accounting and grew into high-impact systems leadership, reflects her adaptability, resilience, and lifelong dedication to meaningful, results-driven work.
• Metropolitan Community College- A.S.
• IIBA
What do you attribute your success to?
I attribute my success to several former colleagues who believed in me, pushed me to grow, and gave me the encouragement and confidence I needed to excel.
What’s the best career advice you’ve ever received?
The best career advice I have received is to know my worth. To feel confident in what I bring to my industry, my career, and those that I work with and work for.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to have a true passion for what you do—every day brings new challenges, and if you enjoy helping clients and problem-solving, this field can be incredibly rewarding.
What are the biggest challenges or opportunities in your field right now?
The biggest challenges in my field right now are gaining respect for the work that I do and can do, and being utilized to the fullest extent to bring success to customers. The opportunities in my field currently lie in the growth driven by ever-changing technological needs and advancements that companies are seeking to utilize.
What values are most important to you in your work and personal life?
The values most important to me in my work life are to continue growing in my career. I need to continue to learn more, gain knowledge, and expand on my growth in the career space that I am passionate about. The values most important to me in my personal life are family. Family has been and will always be there, and keeping them close and knowing the importance they bring to me and my life is a top priority.