Her Story
About Mackenzie
Current Role
Director of Stores for both the retail and outlet channels at Brahmin, a handbag company based out of Massachusetts. She oversees physical locations and prioritizes being field-forward — spending time in stores to strengthen selling culture and client experience.
Professional Focus and Philosophy
- People-first leadership: begin with the team’s well-being before the business conversation.
- Transparent, kind communication: be honest and direct while retaining empathy.
- Mentorship and development: invest time in people who demonstrate integrity and the ability to 'ripple' that learning forward.
Career Background
- ~20 years in fashion retail, beginning at Limited Too (before it became Justice).
- Roles at Juicy Couture and roughly a decade at Michael Kors, where she developed close mentor relationships.
- Three years with Brahmin, focused on building a positive customer culture in stores (her teams won an award for customer culture).
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