Her Story
About Madeline
Madeline Vicente brings more than two decades of experience in healthcare to her role as Advocate Manager. She began her career in the medical field over 20 years ago and progressed through positions as an advocate and lead before assuming her current management responsibilities a year and a half ago. In this capacity, she oversees a team that includes a lead and an advocate lead while continuing to support patients directly by connecting them with needed resources. Her educational background includes a degree in criminal justice. She credits her professional journey to her strong faith, which has guided her decisions and provided strength throughout her career. Vicente advises young women entering healthcare to believe in themselves, recognize their worth, use their voices, pursue learning opportunities, and remain compassionate. She identifies the key challenge in her field as balancing technological efficiency with the essential human connections patients require, while noting that technology offers opportunities to improve administrative tasks and documentation.
Her Interview
Ten minutes with Madeline
01What do you attribute your success to?
I attribute my success to God who brought me here after my breast cancer diagnosis and treatment. My faith is very very important and I always move by faith. It gave me the strength I needed to go back after a rough path.
02What advice would you give to young women entering your industry?
For young women entering healthcare, believe in yourselves and know how much you're worth. Never be afraid to use your voice. Healthcare can be challenging but incredibly rewarding. Take time to learn, ask questions, surround yourself with people who encourage growth. Don't be afraid to step outside your comfort zone and be compassionate.
03What are the biggest challenges or opportunities in your field right now?
The biggest challenge is balancing technology and efficiency with the human connection that patients still need. Technology is great but we must maintain human connection because patients need it. An opportunity is that it helps with advocate administration work, access information more effectively, and improve documentation.
Join Influential Women and start making an impact. Register now.