Magdalena Flores
Maggie F. is a dedicated education and literacy professional with a career spanning over 25 years in K-12 leadership and administration. She began her journey in education at Northside ISD, where she served in various roles including a Principal and a Continuous Improvement Specialist, focusing on process improvement, educational leadership, and student and teacher success. Her commitment to fostering academic excellence and innovative school practices laid the foundation for her transition into the corporate education sector.
Currently, Maggie works at Cambium Learning Group, where she has progressed from Customer Success Manager to Strategic Account Executive. In these roles, she partners with schools and districts to enhance literacy and language programs, leveraging her expertise as a former public school educator, student advocate, customer success manager, & implementation specialist. Her approach emphasizes collaboration, measurable outcomes, and a passion for helping educators and students thrive.
Maggie holds a Bachelor’s degree in Education from Our Lady of the Lake University and a Master’s degree in Educational Leadership and Administration from The University of Texas at San Antonio. She is also a Certified Customer Success Manager (CCSM Level 1), reflecting her dedication to professional growth and excellence in supporting educational programs. Throughout her career, Maggie has been recognized for her ability to bridge educational leadership with strategic account management, making her a trusted partner in advancing literacy initiatives.
• Principal Certification
• ESL Teacher 1-8
• General Education Teacher 1-8
• English Teacher 6-8
• Customer Success Manager
• Strategic Account Executive
• The University of Texas at San Antonio- Master's
• Our Lady of the Lake University- Bachelor's
• Customer Success-Customer Champion of the Year
• Wreaths Across America
• Lupus Awareness
• Alzheimers Awareness
• Mental Health Awareness
• Battered Women Shelter and Domestic Violence Awareness
• Homeless Shelters and Initiatives
• Foster/Adopt Care and Awareness
What do you attribute your success to?
My mother, who was my first teacher planted the seeds and nurtured my love of being a life long learner. She shared her hopes and dreams of me being the first to graduate college in my family. She lost her battle to breast cancer at the mere age of 28, and was wise beyond her years. She left me with lots of words of wisdom to live by. Her love and wisdom have carried me thus far. My mother, along with my grandmother instilled a strong faith, and to this day, it is my firm foundation. He carries me through the mountains and valleys in my life, and I strive to please Him, above all. I give Him with all the credit, for who I am today and the blessings He has fulfilled me with.
What’s the best career advice you’ve ever received?
Every day is an interview; put your best foot forward and give each day 110%. Always be a person of integrity and speak at all times, as if you were on a loud speaker. Be passionate in all that you do. When the fire fades, then it is time to find what new things await you to invigorate your spark.
What advice would you give to young women entering your industry?
Always start with relationships. Show your authentic self and genuineness to get to know people for who they really are-this earns trust. All whom you encounter, will always know you are coming from a genuine place of interest. This will define your partnerships. People will learn quickly that you value them as individuals, instead of just another transaction. Lastly, all decisions should be made, like if you were deciding what is in the best interest of your own children. If it is not good enough for your very own, then it probably isn't in the best interest for the children you are serving.
What are the biggest challenges or opportunities in your field right now?
Be a learner at heart. Do not work in silos or stay in your lane. I truly believe there are many opportunities that open when you are willing to learn. Be open minded to learning from your peers, colleagues in other departments and be a risk taker. When you are open to learning, growing and taking chances, many opportunities open organically for you, and others learn from you as well. This creates synergy, and it is a win-win for all.
What values are most important to you in your work and personal life?
The values most important to me in my work and personal life are creativity, health, and service, which I express through photography, journaling, the arts, golf, jogging, and volunteering at my church and in the community.