Mandi McMillian
Mandi McMillan (She/Her) is a tech-savvy content developer and strategic communicator with a strong foundation in instructional design and a passion for creating impactful, audience-driven assets. With a Master of Science in Education and over a decade of experience, Mandi excels in developing business and technical content across multiple platforms—from website copy and marketing collateral to live-action and animated videos, presentations, and educational resources. She is the founder of MMcMillan Content LLC and has collaborated with organizations such as SECU, Lumen Technologies, and Comcast Business to drive brand visibility, lead generation, and sales enablement.
Mandi brings a unique blend of creativity, strategy, and attention to detail to every project. She’s proficient in tools like WordPress, Moodle, Adobe Creative Cloud, Microsoft Office, and project management platforms including Asana, Jira, and ClickUp. Her ability to distill complex information into clear, engaging content makes her an asset for both B2B and B2C communications. Known for her results-driven approach, she has led several successful rebranding initiatives and created training materials that have garnered widespread recognition.
Outside of her professional work, Mandi is committed to community service and meaningful connection. She serves as a Blood Donor Ambassador for the American Red Cross and leads a local social group for women, organizing events that foster friendship and support local service projects. Whether she's building a brand's voice or building community, Mandi brings pride, empathy, and excellence to everything she does.
• Microsoft Office and Windows Certified Professional Product Specialist
• Secondary Teaching Credentials in English, Computer Technology Education
• Kaplan University
• University of California, Los Angeles (UCLA)
• None
What do you attribute your success to?
I attribute my success to the genuine love I have for my work and the determination to stay focused on continually growing my skillset. My journey began in e-collection and IT help desk roles, eventually leading me into education—a field I remain deeply passionate about. Staying connected to what drives me has been key to both my growth and resilience.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is that you can do anything you put your mind to. It’s a simple reminder that determination, focus, and belief in yourself can open the door to any opportunity you’re willing to work for.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is: if you can dream it, you can achieve it. Believe in your abilities, stay persistent, and don’t be afraid to take up space. Success is possible when you trust your skills and stay committed to your goals. I also find great joy in teaching during my free time—sharing knowledge and empowering others is one of the most rewarding parts of my journey.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges—and opportunities—in my field right now is staying the course in a constantly evolving content landscape. As a dedicated Senior Copywriter focused on content development and B2B communications, I remain committed to producing high-impact work that meets shifting client needs. My determination and passion for the craft continue to drive me to adapt, grow, and deliver content that truly resonates.
What values are most important to you in your work and personal life?
One of the values I hold most important—both professionally and personally—is the ability to stay focused and resilient, no matter what challenges arise. Maintaining clarity and dedication, even in the face of setbacks, allows me to consistently produce meaningful work and remain grounded in my goals.