Manuela Rabady, Customer Service Coordinator on Influential Women

Influential Woman · Home care agency customer service

Manuela Rabady

Customer Service Coordinator, AmeriBest Home Care

Medellin, NJ

2016Years experience

Certifications · Degrees · Memberships

Degree Criminal justice degree Degree Certificate in management from Venus Business Management

Her Story

About Manuela

Manuela Rabady brings a decade of customer service experience to her role in the home care industry, with six years in the United States and four years in Aruba. Her expertise centers on ensuring customer service satisfaction by addressing caregiver performance issues, responding to client needs, and finding practical solutions through strong listening and multitasking skills. She earned a criminal justice degree and a certificate in management from Venus Business Management. Rabady is fluent in Dutch, Spanish, English, and Portuguese, and understands French and Italian, which supports her ability to connect across diverse environments. She attributes her success to maintaining integrity, honesty, transparency, and respect for boundaries while staying true to her values. Outside her professional work, she supports organizations focused on Alzheimer's and dementia research, inspired by her grandmother's experience with the disease.

Her Interview

Ten minutes with Manuela

01What do you attribute your success to?

My integrity and keeping my values. I don't change my personality for anything. I'm always honest, transparent, respectful, respect boundaries and put limits. People respect me and value who I am because of that.

02What’s the best career advice you’ve ever received?

Everything you learn is for you, for your own development. It's like a mental mantra from my first boss.

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