Maggie Walsh
Maggie Walsh is a Criminal Justice professional and University of Delaware graduate, where she was a member of the World Scholars program. Since July 2022, she has served as an investigator with the Public Defender's Office, applying her academic knowledge and hands-on experience to support clients navigating the legal system. Passionate about justice and advocacy, Maggie has focused her career on criminal investigation, interviews, and case preparation, while also helping to train new investigators through scenario-based exercises that simulate real-world cases. Maggie’s interest in criminal law was shaped early during her undergraduate internships. While working with a criminal defense attorney, she attended client interviews and court proceedings, gaining insight into how the individual often differs from their criminal record may suggest. This experience revealed her aptitude and enthusiasm for investigative work, particularly client interactions and detailed report writing. Initially, she also worked as a juvenile mitigation specialist, conducting home and placement assessments for younger clients, before transitioning to focus fully on investigative work. Today, her expertise centers on conducting interviews, assembling records, and preparing comprehensive investigative reports. Beyond her investigative work, Maggie is committed to excellence and advocacy in every task she undertakes. Her daily work ranges from subpoenaing witnesses and gathering medical, mental health, and substance use records, to conducting in-depth client interviews. She approaches each case with care and thoroughness, ensuring that even small tasks, like retrieving records, are handled promptly and accurately. Maggie’s dedication to her clients and her team, combined with her strong analytical skills and integrity, make her a trusted professional in the field of criminal justice and investigation.
• Victim Advocacy Training (completed through Laurel House domestic violence shelter - 40 hours)
• Bachelor's Degree - University of Delaware (World Scholars Program)
• Former Junior Board Member for Kelly Anne Dolan Memorial Fund
• Lauren House Domestic Violence Shelter
What do you attribute your success to?
I really care about the people that I work with and the cases that I work on, and I don't do things halfway. Sometimes, you have to go above and beyond for a client to trust you with their story, and the littlest details can make a huge difference in a case. So I would say my attention to detail, passion for justice, and my ability to stay calm and non-judgmental has attributed to my success.
What’s the best career advice you’ve ever received?
Stay open, stay vulnerable, and don’t let setbacks define you. I believe that growth comes from both wins and losses, and that learning to navigate challenges with resilience is key to long-term success.
What advice would you give to young women entering your industry?
I would say keep an open mind and don't be afraid to be vulnerable. I think sometimes younger women, myself included, feel like because we're younger women, people might not respect us, so we have to be serious and appear very professional. Obviously you have to be professional and respectful, but I think the most success I've had is just being myself and being open. People don’t feel comfortable opening up and sharing their story if they don't feel like you would be receptive to it or if they don't feel comfortable with you. Also, try not to get discouraged by the losses and focus on the impact you are making, no matter how small it may be.
What are the biggest challenges or opportunities in your field right now?
The biggest challenge is that it's hard to see that no matter how much you care and how much work you put into it, the justice system is still inherently unfair to Indigenous people and people of color. It's difficult to see that sometimes it is so systemic that no matter how much effort you put into your work, a wealthy, white male is typically going to get a better sentence than a poor minority. But the opportunity in my field is really unique - I get to sit down with my clients and really get to know them. Sometimes you can read an arrest warrant and people would say, “oh, they're guilty, what are you doing helping this person”? That may or may not be the case, but if you get to know each person on an individual level, you see that everyone has a level of humanity. Maybe they were abused as a child, maybe they have serious mental health issues - everyone's circumstances lead them to a certain point. It's special for me to have these connections with people that I typically wouldn't have in my everyday life. I used to think things were very black and white, if you do the crime, you do the time. I’m not saying that’s not partially true, but I’ve learned that there are so many other factors to the legal system and to people in general.
What values are most important to you in your work and personal life?
Advocacy, inclusion, equality, justice, kindness, and respect are the values most important to me. Being approachable is crucial so people feel comfortable opening up to you, and I believe approachability is achieved by vulnerability. No one is going to feel comfortable around you if they feel like you're guarded, so I tend to very open, but I feel like that helps me build relationships with people of all different backgrounds. I am passionate about helping people and finding resources for them. For example, there's one woman I'm helping right now who's dealing with immigration issues and domestic violence issues, and she’s trying to navigate all that through a language barrier. I've kind of taken it upon myself to call her attorneys, call her doctors, set up appointments, just so she can feel more included and safe and feel like she has someone in her corner since she is new to this country. Everyone deserves a someone in their corner.
Locations
Public Defender’s Office
Norristown, PA 19401