Margaret Walsh

Investigator
Public Defender’s Office
Conshohocken, PA 19428

Margaret Walsh is a Criminal Justice professional and University of Delaware graduate, where she was a member of the World Scholars program. Since July 2022, she has served as an investigator with the Public Defender's Office, applying her academic knowledge and hands-on experience to support clients navigating the legal system. Passionate about justice and advocacy, Margaret has focused her career on criminal investigation, forensic interviews, and case preparation, while also training new investigators through scenario-based exercises that simulate real-world cases.

Margaret’s interest in criminal law was shaped early during her undergraduate internships. While working with a prominent criminal defense attorney, she attended client interviews and court proceedings, gaining insight into how individuals often differ from what their records suggest. This experience revealed her aptitude and enthusiasm for investigative work, particularly client interactions and detailed case preparation. Initially, she also worked as a juvenile mitigation specialist, conducting home and placement assessments for younger clients, before transitioning to focus fully on investigative work. Today, her expertise centers on conducting interviews, assembling records, and preparing comprehensive investigative reports.

Beyond her investigative work, Margaret is committed to excellence and advocacy in every task she undertakes. Her daily work ranges from subpoenaing witnesses and gathering medical, mental health, and substance use records, to conducting in-depth client interviews. She approaches each case with care and thoroughness, ensuring that even small tasks, like retrieving records, are handled promptly and accurately. Margaret’s dedication to her clients and her team, combined with her strong analytical skills and integrity, make her a trusted professional in the field of criminal justice and investigation.

• Victim Advocacy Training (completed through Laurel House domestic violence shelter - 40 hours)

• Bachelor's Degree - University of Delaware (World Scholars Program)

• Laurel House domestic violence shelter (intake and emergency call support)
• Junior Board Member for children's illness support organization (helping families with hotels and food)

Q

What do you attribute your success to?

I really care about the people that I work with and the cases that I work on, and I don't do things halfway. If there's even a small task, like getting a medical record for a client, I'm reaching out to the medical facility on a weekly basis and trying to get that as soon as possible. I would say it's just caring about what I do and the people around me that has made the difference in my success.

Q

What’s the best career advice you’ve ever received?

Stay open, stay vulnerable, and don’t let setbacks define you. Maggie believes that growth comes from both wins and losses, and that learning to navigate challenges with resilience is key to long-term success.

Q

What advice would you give to young women entering your industry?

I would say keep an open mind and don't be afraid to be vulnerable. I think sometimes younger women, myself included when I first started, feel like because we're younger women, people might not respect us, so we have to be harder and less open and more just professional. Obviously you have to be professional and respectful, but I think the most success I've had is just being myself and being open. People don't feel comfortable opening up to you and sharing their story if they don't feel like you'll be receiving it well or if they don't feel comfortable around you. So just being open and open-minded and vulnerable, and also not getting discouraged by the losses and trying to focus on the small wins.

Q

What are the biggest challenges or opportunities in your field right now?

The biggest challenge is that it's hard to see that no matter how much you care and how much work you put into it, the justice system is still inherently unfair to people of color and to Indigenous people especially. It's difficult to see that sometimes it is so systemic that no matter how much effort and blood, sweat, and tears you put into your work, someone who has a very wealthy attorney and a lot of money and who's a white male is going to get a much better sentence than someone that is a minority and who does not have the funds to afford a private attorney. But the opportunity in my field is really unique - I get to sit down with my clients and really get to know them. Sometimes you can read an arrest warrant and people can say, oh, they're guilty, what are you doing helping this person. But if you get to know each person on an individual level, everyone has a level of humanity. Maybe they were abused as a child, maybe they have other circumstances - everyone's circumstances lead them to a certain point. It's special for me to have these connections with people that I typically wouldn't or would overlook maybe in my younger life. I used to think things were very black and white, that if you did something you deserved to be punished for it, but there's so many other factors to the legal system, to people, to nature versus nurture. There are just so many factors that people don't get to see on a daily basis.

Q

What values are most important to you in your work and personal life?

Advocacy, inclusion, equality, justice, kindness, and respect are the values most important to me. Being approachable is crucial so people feel comfortable opening up to you, and I believe in being approachable by being vulnerable yourself. No one's going to open up to you if they feel like you're guarded, so I tend to be a bit of an oversharer, but I feel like that makes me approachable and helps me build relationships with people of all different backgrounds. I like to help people wherever they are and find resources for them. For example, there's one woman I'm helping right now who's dealing with immigration issues and domestic violence issues, and she has a language barrier as well. I've kind of taken it upon myself to call her attorneys, call her doctors, set up appointments, just so she can feel more included and safe and feel like she has someone in her corner because she is new to this country. So I would say inclusion, vulnerability, and making sure everyone feels they have an advocate.

Locations

Public Defender’s Office

Conshohocken, PA 19428