Her Story
About Maria
Maria Ortiz has built a multifaceted career in customer service and hospitality spanning more than 25 years. Based in Chicago, Illinois, she works as a receptionist concierge at Clarendale of Addison, a senior living community, where her responsibilities include administrative and clerical tasks such as sending emails, answering phones, and assisting residents with everyday needs like technology and household items. In addition to her primary role, Maria has bartended part-time for over 10 years at sports bars, dive bars, and private events, and she has driven limousines for transportation services for more than 20 years. Originally from Hawaii, she moved to Chicago at a young age without a detailed plan and has maintained her independence through persistent work across multiple jobs. Maria values community involvement and helping those in need through volunteering.
Her Interview
Ten minutes with Maria
01What advice would you give to young women entering your industry?
Just keep going no matter how painful the struggles are. Always listen to your body but never give up on your goals. Motivate yourself because nobody can push you as much as you can push yourself. Take time for yourself because mental health is important. Be thankful and give back to the community by volunteering or helping others.
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