Mariah Kreutzer, MBA, MSHRM
Mariah Kreutzer, MBA, MSHRM, is the Assistant Director of Operations in the Office of International Education at Carnegie Mellon University, where she leads operational initiatives that support international students and global engagement. In her role, she oversees an operations team, manages financial processes related to the office, study abroad programs, and develops departmental policy under enrollment management. She also co-leads the university’s International Host Family Program, connecting international graduate students with local families to foster cultural exchange and community support. Mariah brings a diverse professional background that bridges healthcare operations and higher education administration. Prior to joining Carnegie Mellon, she worked with UPMC and UPMC Health Plan in project coordination and provider advocacy roles, where she supported physician training programs and developed both virtual and in-person learning experiences for international medical professionals. Her early experience working in a family-run optical practice sparked her initial interest in healthcare and operations, shaping a career focused on building efficient systems that support people and organizations. She holds dual master’s degrees—an MBA and a Master’s in Human Resource Management—from Robert Morris University, which she completed while balancing professional responsibilities and starting a family. Known for her analytical mindset, leadership skills, and commitment to collaboration, Mariah is passionate about strengthening international education programs and building supportive environments where students and colleagues can thrive.
• University of Pittsburgh-Johnstown
• Robert Morris University- M.B.A.
• Robert Morris University- M.H.R.M.
• Women in Leadership
• Easter Seals Walk for children with disabilities
• ABC-DS (Alzheimer Biomarker Consortium - Down Syndrome
What do you attribute your success to?
I attribute my success to a combination of education, persistence, and the support systems around me. Completing graduate school and earning two master’s degrees strengthened my confidence, leadership abilities, and problem-solving skills. I have also benefited from the encouragement of my husband and the professional networks I’ve built throughout my career. Together with a strong work ethic and commitment to continuous learning, these factors have helped me grow and succeed in my roles.
What’s the best career advice you’ve ever received?
The best career advice I’ve received came from my father, who always encouraged me to build meaningful professional connections. He taught me the importance of stepping outside my comfort zone by attending conferences, networking events, and interviews, even when it feels intimidating. Those experiences, he emphasized, are often where unexpected opportunities and lasting relationships begin. That advice has shaped the way I approach my career and continues to guide my professional growth.
What advice would you give to young women entering your industry?
I believe it’s important to stand firmly in who you are and not allow others to diminish your voice or the value you bring. Throughout my career, I’ve seen how easy it can be for perspectives, especially those of women, to be overlooked, and that is something I feel strongly about changing. My advice is to pursue your aspirations with persistence and confidence. Even when the path is challenging, set goals that push you to grow while remaining achievable, and continue advocating for yourself and the contributions you bring to the table.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field is the constantly evolving landscape of immigration policies and regulations. Changes can happen quickly, requiring us to adapt in real time. Because these matters directly impact students’ academic and personal lives, they are often sensitive. Our priority is to stay informed and communicate updates clearly so students feel supported and well informed.
What values are most important to you in your work and personal life?
Integrity in how I represent myself is extremely important to me—standing firm in who I am while leading with honesty and professionalism. I also value persistence, strong leadership, meaningful professional relationships, and the support of family and community in both my work and personal life.