Marilene Metayer

She is a dedicated appeals coordinator and certified pharmacy technician with over seventeen years of experience across specialty pharmacy, insurance, and healthcare administration. Currently serving as Appeals Coordinator at BioPlus Specialty Pharmacy, she manages and coordinates the appeals process for patients, healthcare providers, and insurance companies, gathering information, providing updates, analyzing data and medical records, and ensuring timely and effective resolution of appeals. Her earlier career includes serving as a Lead Technician at Walmart Specialty Pharmacy, where she provided technical guidance to pharmacy technicians, ensured accurate prescription processing, assisted with patient counseling, and collaborated with pharmacists and healthcare professionals, and as a Certified Pharmacy Technician at CuraScript, an Express Scripts company. She has also served as a Customer Service Representative at Aetna Life Insurance Company, handling inbound and outbound calls, processing insurance, and creating profiles, and as an Administrative Assistant at Palm Coast Urgent Care, providing administrative and clerical support, scheduling, and client coordination. Her career reflects a deep commitment to patient advocacy, healthcare accuracy, and supporting individuals through complex insurance and medication processes.