Marjorie Gaylo
Marjorie Gaylo is a seasoned administrative and office management professional with over 15 years of experience supporting organizations across nonprofit, media, data, engineering, and corporate sectors. She currently serves as an Office Manager in the Albany, New York Metropolitan Area and continues to build a strong career foundation in executive support, office operations, and organizational coordination. She holds a Bachelor of Business Administration in Information Systems Management from Berkeley College and has consistently combined technical understanding with hands-on administrative leadership. Her career began shortly after college, when she initially expected to pursue a role in IT but instead completed an internship with the American Red Cross in New York City. During that time, she was brought on as a Spanish-speaking case manager and went on to support families affected by natural disasters. Her work became especially impactful when she served as the lead case manager for Hurricane Katrina, overseeing more than 700 cases and participating in national conferences in New Orleans focused on improving disaster response and family support services. This early experience shaped her deep commitment to service, adaptability, and working under pressure in high-stakes environments. Following her time in humanitarian work, Marjorie transitioned into corporate administrative leadership, serving as an executive administrator for senior leadership at Nielsen, a global leader in data management and TV ratings. She later relocated to Albany, New York, where she expanded her expertise by managing operations for a data management company and continuing her focus on office leadership and efficiency. Throughout her career, she has developed a reputation as a highly adaptable “jack of all trades” professional who thrives on keeping offices running smoothly, supporting executives and staff, and building strong connections across all levels of an organization. She values collaboration, human connection, and the opportunity to work with people from all walks of life, bringing both structure and empathy to every role she takes on.
• CPR Training
• Berkeley College - BBA, Information Systems Management
• Berkeley College - AAS, Accounting
• Graduated with Honors
• American Red Cross
• Humane Society/Animal Humane Society
• Youth Soccer Team Manager
What do you attribute your success to?
My determination and positive outlook. Making sure that if I need help, I can ask for help. If there's something that I can do tomorrow, I'll leave it for tomorrow. But it's my determination to say, I can do this, and I will do it, and if I can't do it, I will ask for help.
What advice would you give to young women entering your industry?
Don't give up. If you fall, just get back up. If you want to change your perspective to reach that goal, I would suggest you do that. Sometimes we get stuck on saying, I can't do this, I can't do this, but we don't realize that we have the potential to do that. We have the potential to actually change our paths and become better people in life.
What are the biggest challenges or opportunities in your field right now?
The biggest challenge is being able to manage your time while dealing with the chaos around you. You have to be, for lack of a better term, a professional octopus in the office. You have to be able to tackle so many things all at once while still keeping your composure and your professionalism as a top-tier priority. Sometimes that can be difficult when you're under so much pressure and you have to make sure that everything's running smoothly, and there's like 10 fires in one day that you have to put out. I think that's one of the biggest challenges that you have as an administrator - making sure that you can handle the chaos that comes with it.
What values are most important to you in your work and personal life?
I value communication, transparency, reliability, and honesty. To me, reliability and honesty go hand in hand. I've worked with several different types of people, and when you make yourself available and you have that open-door policy with them, it makes your job so much easier when you can communicate, when you can be yourself, when you can be transparent and let them know what it is that you need and when you need it. I think that really does help and contributes to being successful every day at what I do. I always make sure that I reciprocate that too, because that's so important - you have to be able to have that reciprocation.
Locations
Deloitte
Albany, NY 12205