Mary Pombares
Mary Pombares is a senior technology executive and transformative leader in quality engineering, based in Alpharetta, Georgia. With more than 15 years of experience across healthcare, digital entertainment, and hospitality, she has built a reputation for driving large-scale quality transformations and redefining how organizations approach software excellence. Currently serving in a senior leadership role in healthcare technology, Mary specializes in automation strategy, AI-driven testing, and digital transformation, helping organizations deliver not just software, but confidence, reliability, and speed.
Originally from Angola, Mary’s journey into technology began when she came to the United States as an international student, studying computer engineering before earning a master’s degree in engineering management. She started her career as a programmer in biomedical technology and steadily advanced into leadership roles, overseeing global quality engineering organizations at companies including Amazon Music, Universal Orlando Resort, and major healthcare systems. Known for building quality organizations from the ground up, she has led initiatives that unify testing frameworks, scale automation, and introduce AI-driven predictive analytics to improve performance and customer trust.
At the core of Mary’s leadership philosophy is a deep commitment to people. A servant leader and coach, she prioritizes mentorship, inclusion, and creating environments where teams feel empowered to excel. She believes quality is not a checkpoint but a culture—one that requires alignment between people, processes, and technology. As a speaker and advocate for women and underrepresented leaders in tech, Mary is passionate about increasing representation in executive spaces and paving the way for the next generation of innovators in quality engineering and AI.
• Microsoft AI
• Microsoft Azure AI Essential Professional Certification
• AI for Organizational Leaders
• Product Owner Certification
• Scrum Master Certification
• Agile Coach Certification
• SAFe Certification
• Microsoft Azure AI Essentials Professional Certificate by Microsoft and LinkedIn
• AI for Organizational Leaders by Microsoft and LinkedIn
• Generative AI for Business Leaders
• How to Boost Your Productivity with AI Tools
• Scrum Foundations Educator
• Certified Scrum Professional - Product Owner
• SAFE 4 Certified Agilist
• Scaled Agile Framework Practitioner (SP) Certification
• Certified Scrum Product Owner
• Certified Scrum Professional - Scrum Master
• Certified ScrumMaster
• Certified Software Tester
• Certified Software Test Analyst
• Purdue University
• Florida International University- M.S.
• Florida International University- B.S.
• Above and Beyond Award
• Management and Leadership Skills
• National Dean's List 2001-2002
• National Dean's List 2002-2003
• West Africa Management
• Women in Technology
• Habitat for Humanity
• Church Mission Trips
• Feeding Children Everywhere
What do you attribute your success to?
I attribute my success to perseverance, because I've been through it all. I've been through low performance reviews, terminations, layoffs, and even people telling me I shouldn't be at the table or that I don't have executive presence. I've been in meetings where someone literally threw a chair at the beginning of my career because I was bold enough to say the software wasn't ready. I've been that woman with extreme imposter syndrome, shaking just to give my opinion, afraid to speak even though I had ideas. I've had peers say I'm not technical enough to be there. But throughout all of this, I continued to stay in the field and keep applying for jobs. No matter what anyone said, I continued to stay in the game. I didn't quit. I kept applying for VP positions and continuing to push forward. It's very important that we persevere no matter what, even if it hurts, because we need to continue to pave the way for the other women coming after us.
What’s the best career advice you’ve ever received?
The best career advice I received was from a Black woman mentor early in my career who taught me to carry myself toward the position I wanted to be in. Since my parents weren't here to guide me, she helped me understand how to present myself professionally. I was young and very fashionable back then, and sometimes I would wear things that probably weren't appropriate for work. She guided me on how to carry myself professionally, which really shaped how I was seen in the corporate world. That advice about having executive presence at an earlier age helped me tremendously. Now when you see me, I'm always in suits and dressing very corporate, and I believe that professional presence has been important throughout my career.
What advice would you give to young women entering your industry?
Never give up. You have to persevere no matter what challenges you face. You're going to go to tables where people will say you're not enough to be there, that you don't have the technical skills, the executive presence, or the communication abilities. It's always going to be something. But you have to believe in yourself and continue. I've been through extreme imposter syndrome, performance issues, and people questioning why I was even hired, but I kept applying for jobs and staying in the game. It's very important that we don't quit, even if it hurts. We need to continue to pave the way for other women coming after us. I know women with great educations who had something challenging happen and completely quit the field to go into real estate or become stay-at-home moms. But we can't do that. We have to persevere and stay visible as examples for the next generation, especially since we represent less than 2% of minority executives in IT.
What are the biggest challenges or opportunities in your field right now?
The biggest challenges in my field right now are the blame games, imposter syndrome, and working in a male-dominated industry. Quality engineering is an area that's needed but sometimes not given the support it requires because senior executives tend to invest more in developers, DevOps, and other areas rather than testing. We're responsible for quality across every domain - web testing, mobile, API, test data management, test environments - but if something goes wrong, they tend to look at the head of quality, even though quality is everyone's responsibility. There's a lot of weight and pressure to deliver across all these technical domains on tight deadlines that sometimes aren't realistic. As a minority woman in a field predominant for men, there's also the challenge of passive aggressiveness, especially toward women and women of color. The biggest opportunity right now is AI transformation - implementing AI-driven testing strategies and becoming experts in this emerging area that's changing our entire field.
What values are most important to you in your work and personal life?
Perseverance is my core value, but what truly matters to me is the human aspect of everything I do. I believe in loving God with all my heart and soul, and putting people first. I'm never going to do anything to harm anybody just to get promoted or advance my career. I won't give feedback that might negatively impact someone. I see a lot of people in corporate America who forget the human aspect of business - there's passive aggressiveness, especially toward women and women of color. No matter what technology we use or what AI we implement, it's really important to always try to take care of each other with respect and love. I value human interactions above all else. I never want to be the type of leader who forgets the people aspect, because without the people, we don't have the product. Everything is about making memories and spending amazing time with loved ones and friends - that's what life is about at the end of the day.
Locations
Alpharetta, GA 30004
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