Influential Woman · Healthcare Services
Mary Claire R.
Quality Outreach Coordinator | Support Services, GLIN-IPA
Buffalo, NY 14210
Her Story
About Mary Claire
Mary Claire R. is a quality outreach coordinator and licensed practical nurse (LPN) with approximately 10 years of nursing experience, currently working remotely in a public health role focused on preventive care. She begins her day early by connecting with patients to help them navigate healthcare requirements such as colonoscopies, mammograms, and other essential screenings. Her work centers on closing gaps in care by coordinating with physician offices and hospitals to ensure patients complete needed preventive screenings, ultimately supporting early detection and better long-term health outcomes.
Her path into nursing began later in life when she decided at age 45 to pursue formal medical training. Despite being one of the oldest students in her program, she excelled academically and socially, forming lasting connections with peers while discovering a strong sense of purpose in patient care.
After graduating, she entered urgent care nursing and soon found herself working on the frontlines during the COVID-19 pandemic at one of the earliest testing sites in her area. Caring for hundreds of anxious patients daily strengthened her communication skills and deepened her ability to provide calm reassurance during high-stress medical situations.
Alongside her healthcare career, Mary Claire has maintained a long-standing identity in the arts. She attended art school in 1991 and has since sold paintings independently through galleries, later expanding her creative work into writing and poetry. Following the passing of her mother, she self-published a book of poetry as part of her grief and healing process. She also works as a creative arts coach, teaching classes in mediums such as knitting and painting, with a focus on the therapeutic and expressive value of creativity. Today, she balances her remote nursing role with building a multidisciplinary creative practice that blends healthcare, storytelling, and visual arts.
Her Interview
Ten minutes with Mary Claire
01What do you attribute your success to?
I attribute my success to a consistent internal drive to create and continually build on my ideas. I have always felt compelled to produce work that not only expresses creativity but also supports and uplifts others. To strengthen this passion, I trained as a creative arts coach, focusing on the facilitation of creative expression rather than clinical art therapy. This training has allowed me to develop and lead a variety of classes, from knitting to painting, helping people engage with creativity in meaningful ways. At present, I am focused on growing my own business and continuing to expand the impact of my work.
02What’s the best career advice you’ve ever received?
The best career advice I’ve ever received was not to let small problems consume all of my energy, and to remember that most challenges can be worked through with patience, perspective, and persistence.
That mindset has helped me both professionally and personally, especially in healthcare, where situations can feel emotionally heavy and fast-moving. It taught me the importance of staying grounded, focusing on what truly matters, and not allowing temporary setbacks to overshadow long-term purpose and growth.
As someone building a small creative business independently alongside a healthcare career, I’ve also learned that progress often comes from consistency, adaptability, and continuing to move forward even before everything feels fully figured out.
03What advice would you give to young women entering your industry?
I would advise young women entering healthcare to remain patient and never lose their sense of humanity, even in high-pressure environments. It is important to always stay connected to the core purpose of the profession, which is to care for and help people. My own path into nursing was deeply personal, shaped by my older sister’s illness where I often found myself advocating for her where I could. That experience ultimately inspired me to pursue nursing formally, starting with my LPN, where I discovered not only a passion for the work but also a strong sense of community and friendship, even as one of the older students in my class.
04What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in healthcare right now is helping people navigate an increasingly complex system while still making care feel personal and accessible. Between insurance requirements, affordability concerns, staffing shortages, and rapidly changing technology, many patients feel overwhelmed before they even receive care. Preventive care in particular often depends on strong communication, coordination, and helping people understand why screenings, testing, and follow-up matter before a larger health issue develops. At the same time, I think there are important opportunities emerging in care coordination, preventive outreach, and more human-centered approaches to healthcare. Technology is improving access in many ways, but there is still a strong need for empathy, communication, and helping patients feel seen rather than processed through a system.
I believe healthcare is moving toward more integrated and proactive models of care, and I’m interested in the ways communication, education, and emotional understanding can improve outcomes for patients over time.As far as my creative work, I’m building everything independently and learning each platform, system, and creative process as I go. What began as a personal creative practice has slowly evolved into something much more meaningful to me.
My biggest goal is to create spaces through books, art, writing, and conversation where women can step away from constant noise and overstimulation for a little while and reconnect with creativity, reflection, reading, and the parts of themselves that often get pushed aside by daily responsibilities and modern life.
I’m especially interested in the relationship between attention, creativity, emotional overwhelm, and inner life, and in helping people feel more mentally awake, thoughtful, and creatively connected again.
05What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life are compassion, resilience, creativity, and meaningful human connection.
Over the past year, especially while navigating grief, I’ve gained an even deeper appreciation for the people who carry us through difficult seasons. The support of my family, my coworkers, and my leadership at work has meant more to me than I can fully express, and it has reinforced how important kindness, encouragement, and genuine care are in both professional and personal environments.
Working in healthcare has also strengthened my belief in empathy, patience, and treating people with dignity during overwhelming or uncertain moments.
Outside of healthcare, creativity and reflection remain deeply important to me. Through writing, art, and literature, I’m interested in helping people reconnect with attention, imagination, and a deeper inner life in an increasingly overstimulated world.
Above all, I am most proud of being a mother. My two children are grown now, but being their mom has always been the most meaningful and important role in my life.
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