Her Story
About Maureen
She is a healthcare practice management, operations, and medical office leadership professional with experience in orthopedics, physiatry, podiatry, rheumatology, neurology, acupuncture, budgeting, business strategy, staff management, policy implementation, customer service, and performance reviews. She currently serves as Practice Director at Core Physicians’ Center for Orthopedics & Movement, overseeing daily operations and leading a team of more than 70 staff members. Her background also includes practice management, hospitalist coordination, retail department management, and active involvement with MGMA and AAOE.
Her Interview
Ten minutes with Maureen
01What do you attribute your success to?
When people ask what has shaped my leadership style, they often expect me to talk about healthcare, business strategy, or years of executive experience. Those have certainly influenced me, but the greatest lessons in leadership came long before I ever held the title of Practice Director.
They came from loss, responsibility, perseverance, and an unwavering commitment to family.
In 2008, I joined Core Physicians as a Practice Supervisor. Healthcare quickly became more than a career—it became a calling. I found purpose in supporting physicians, empowering staff, improving operations, and helping create exceptional experiences for patients. Within a year, I was promoted to Practice Manager, where I discovered a passion for developing teams and creating environments where people could succeed together.
I have always believed that growth requires investment. While leading a busy medical practice full-time, I made the decision to return to school. For six years, I balanced work, family, and college coursework, often studying late into the night after everyone else had gone to bed. The road was demanding, but I never lost sight of my goal. Earning my Bachelor's degree in Business Management and Human Resources was more than an academic achievement—it was a promise I made to myself that no obstacle would determine my future.
In 2015, I was honored to be promoted to Practice Director, overseeing multiple specialty practices. Since then, I have had the privilege of leading talented teams through growth, operational improvements, organizational change, and increasingly complex healthcare environments. Throughout my career, I have remained committed to mentoring future leaders, strengthening workplace culture, and ensuring that compassionate, high-quality patient care remains at the center of every decision.
But my professional journey cannot be separated from my personal one.
At just 20 years old, I lost both of my parents.
In what felt like an instant, my priorities changed forever. I became the legal guardian of my five-year-old brother while continuing to care for and support my 17-year-old sister. Most people my age were beginning to discover adulthood; I was suddenly responsible for raising a child while building a future for our family.
There was no roadmap.
There were moments of uncertainty, exhaustion, and fear. Yet those experiences taught me lessons no classroom ever could. They taught me resilience, accountability, empathy, and the importance of leading with both strength and compassion—qualities that continue to define my leadership today.
Life would test that resilience again.
In 2020, I was diagnosed with breast cancer. Like so many people facing that diagnosis, I was confronted with uncertainty, difficult decisions, and the challenge of balancing my health, my family, and my career. I chose to meet that challenge with the same determination that had carried me through every obstacle before it. Today, I am proud to be a six-year breast cancer survivor. That experience deepened my empathy, strengthened my perspective, and reminded me that every day is an opportunity to lead with gratitude, courage, and purpose.
Throughout every challenge, one person stood beside me without hesitation—my husband. This August, we celebrate 25 years of marriage, although he has truly been my greatest supporter since we first started dating. He believed in me before I fully believed in myself, encouraged me to pursue my education, and stood beside me through every milestone and every setback. His love and partnership have been the foundation that made so much of my journey possible.
One of my proudest accomplishments has nothing to do with a job title.
Watching my little brother grow into an accomplished man has been one of life's greatest rewards. Today, he holds a Bachelor's degree in Accounting, has built a successful career, and is happily married. Knowing that he had the opportunity to pursue his dreams reminds me that every sacrifice was worth it.
Our son, now 25 years old, grew up alongside his uncle, and their relationship has always been far more like brothers than uncle and nephew. Watching them build that lifelong bond is one of the greatest gifts our family has received.
As I reflect on nearly two decades in healthcare leadership, I realize success is not measured solely by promotions or degrees. It is measured by the people we mentor, the lives we influence, the teams we inspire, and the legacy we leave behind.
Leadership is about showing others what is possible.
It is about creating opportunities for people to believe in themselves, even when they cannot yet see their own potential. It is about making difficult decisions with integrity, leading through uncertainty with confidence, and remembering that behind every policy, process, and performance metric is a human being who deserves respect.
If my journey has taught me anything, it is that adversity does not have to define your story—it can become the foundation of your greatest purpose.
I never imagined that a young woman navigating unimaginable loss would one day lead healthcare practices, mentor future leaders, overcome breast cancer, and have the opportunity to share her story. Yet every challenge prepared me for the next chapter.
To every woman working toward her goals while carrying responsibilities others may never see, know this: your resilience is your strength, your compassion is your superpower, and your story has the power to inspire someone else to keep going.
That, to me, is the true definition of influence.
02What’s the best career advice you’ve ever received?
Stay honest, consistent and confident.
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