Her Story
About Mega
Mega Zidon serves as Director of Education and Knowledge Management in the supply chain field. With 10 years of experience, she focuses on adult learning for complex software systems, overseeing e-learning and instructor training teams as well as technical writing. Zidon graduated from Iowa State University with an animal science degree before transitioning into support roles where her natural aptitude for training was recognized, leading her through positions in training consulting, content management, product operations, and sales enablement. She is the board chair of Empower, a women's support group dedicated to providing resources and community for women in supply chain and software industries. Zidon credits her success to empowering her team of 27 with clear direction, autonomy, and a collaborative culture that encourages peer support and views help-seeking as a growth opportunity. She advises young women entering the field to build networks by reaching out to leaders, offering genuine feedback, and leaning on each other. Among current challenges in adult learning and education, she highlights the importance of strong leadership and the careful use of AI to ensure quality outputs through proper human oversight in areas such as storyboarding and audience analysis. Zidon values authenticity and encourages her team to prioritize well-being by taking time off when needed rather than pushing through unproductive days.
Her Interview
Ten minutes with Mega
01What do you attribute your success to?
I attribute my success to giving my team direction and autonomy while building trust and fostering collaboration so they can rely on each other rather than just me. By creating a culture where team members lean on peers for advice and view asking for help as a growth opportunity, we've built an efficient supportive environment.
02What advice would you give to young women entering your industry?
I would tell young women to lean on each other, open up communication channels, and not be shy about reaching out to people above them or in positions of authority. Put yourself in uncomfortable situations to build your network and tell people when they do a great job, as this has really helped my career.
03What are the biggest challenges or opportunities in your field right now?
The biggest challenges in my field of adult learning and education right now are leadership and the use of AI. Good leadership makes work feel valued, but bad leadership is a challenge. With AI, the issue is ensuring quality input to avoid garbage in garbage out, requiring human oversight for storyboarding, data analysis, audience consideration, and proper training design that AI cannot fully handle.
04What values are most important to you in your work and personal life?
Being true to yourself is important, and recognizing that everyone has hard days outside of work. I encourage my team to take a day if needed rather than pushing through when they're only 30% effective, as they'll get better results by starting fresh tomorrow.
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