Megan Garrett
Megan Garrett is a Principle Director & Consultant at Strategic Performance Solutions, specializing in organizational performance, leadership development, and talent strategy. With more than three decades of experience in the learning and development field, she has built her career around designing scalable learning systems, strengthening leadership capability, and aligning people strategy with business performance. She began her career in 1989 and has since become recognized for her ability to build enterprise-wide learning functions from the ground up and drive meaningful organizational change.
Megan spent nearly 30 years at The Hershey Company, where she held a variety of progressive leadership roles, ultimately serving as a global leader in learning and development. In this role, she traveled extensively to Hershey locations worldwide to ensure consistency in training, leadership development, and employee experience across the global workforce. She also supported operational excellence by evaluating, selecting, and ensuring the safe use of production equipment used in manufacturing processes. Her work extended into thought leadership and industry engagement, including presentations at SAP conferences in Las Vegas, leadership sessions in Canada, and participation in a knowledge management initiative at NASA’s Jet Propulsion Laboratory focused on capturing and documenting organizational learning.
Following her tenure at Hershey, Megan served as Senior Director of Talent and Succession Planning at D&H Distributing for approximately six years. Upon joining the organization, she was tasked with building a learning and development function from the ground up in a company that previously had no formal training infrastructure. Under her leadership, the organization developed and launched more than 200 training courses and established a full leadership development ecosystem. She also led Diversity, Equity, Inclusion, and Belonging initiatives at the executive level and managed a lean but highly effective team of instructional designers and a learning technology specialist. In addition, she created and facilitated the “People First” program, a quarterly initiative designed to support managers in developing individualized strategies to improve employee success and performance. Megan is currently in the next phase of her career, actively exploring new opportunities to continue her work in transforming organizations through people-centered leadership and development. She acknowledges the guidance and influence of her mentors, Mary Farrell and Jim Zuppell, who have played meaningful roles in her professional growth.
• Lifeguard
• DISC certified, PDI Certified, PI Pro certified
• DISC Certification
• Fostering Diversity and Inclusion
• Situational Leadership 2
• Commonwealth University-Bloomsburg - BA, Mass Communication/Media Studies
• Commonwealth University-Bloomsburg - B.A, Communications and Anthropology
• Brandon Hall Gold Award
• SuccessFactors Best Customization Award
• Recognition from Corporate Leadership Council
• North American VIP Champion LMS Learner Impact Award
• GrowingCareers@Hershey - Best Use of Blended Learning
• Silver Excellence in Learning Award
• Association for Talent Development
• Feeding America program with Hershey - packing food for Stop Hunger Now
• Cocoa Packs program providing food to food insecure children
• Community Aid volunteer
• Central PA Youth Soccer
• Stop Hunger Now
• Harrisburg Area
What do you attribute your success to?
I attribute my success to staying grounded, approachable, and authentic in every setting. I don’t see myself as someone who needs to project an air of importance; instead, I focus on being genuine and relatable. I tend to remain calm, composed, and level-headed, which has helped me navigate challenges thoughtfully and without unnecessary stress. I am also highly sociable and genuinely enjoy connecting with people—learning about what they do, how they’re doing, and building meaningful relationships. Over time, I’ve come to realize that much of my growth and opportunities have come through consistently nurturing and expanding my professional network.
What’s the best career advice you’ve ever received?
The best career advice I've received is, be prepared, but don't doubt yourself. You know, you want to be prepared. You want to do a little bit of your homework of who you're going to be talking to and all those things, but in the end, you know, you need to be secure in yourself, and what you know, and what you are capable of, and just continue to move forward.
What advice would you give to young women entering your industry?
If we're talking about the manufacturing industry, I would say don't be shy. You know, there's probably, just based on the last time I was in some of the manufacturing facilities, it's not all men. It used to be a lot more men than women. It's very evenly divided now, so there's definitely a lot of women that are working in the manufacturing and supply chain industries and doing really well for themselves. So don't look past something like that. And like I said, I loved working in those facilities. People are just much more straightforward and honest about things, and sometimes it can feel a little harsh, but most of the time, it's like, I'm so glad you told me that. I think those are important things to just get to know people of all walks of life and backgrounds, because it'll just make you better as a person. I just always say, go for it. Like, I tell my kids that all the time, when they're like, I want to apply for this job, go for it. Like, what have you got to lose? Like, if you want it, go for it. I've always gone after, you know, if there's something I want to do, I will go up to the person and say, hey, I'd like to be involved with this. You know, can I help support this project? Or whatever it is, because I wanted to, A, learn more about what was going on in the business, and B, make more connections with people. Connections can bring you so many things in life.
What are the biggest challenges or opportunities in your field right now?
From my career perspective, I didn't really have many problems or challenges when I was working at Hershey, honestly. I did run into quite a bit of challenge when I moved over to D&H distributing, and I think it's just because they didn't have a lot of stuff built out - they had no training when I came, so designing and delivering all that, but also the front end of that is talking to people, what do you need, what's not happening that needs to be happening, those kind of conversations. And my boss was very hesitant to ever let me do anything new. So that was a real challenge for me, honestly, because I've always had managers who were like, yeah, go, do it, just do it. And having someone say no, I don't know if I really want you to do that, it was a little bit of heartburn for me, because that was my job, to create training or create experiences for people to help them grow. So that was probably the biggest challenge that I have had, honestly.
What values are most important to you in your work and personal life?
I definitely value honesty. It's very important for me, like, if I'm working with my team, I tell them, you need to be honest, even if it's something that you think I'm doing that's not right, just tell me. I want to know how I can get better, because just because I'm your manager doesn't mean I can't get better. So that is really one of the main things that I try and focus on in my career with people I work with. Otherwise, I would say I value straight talk. I do value collaboration. Some of the best projects I've ever been on are usually not just me alone, right? I have other people that are helping me, whether it was the Brandon Hall event or whatever it is. You're not on an iceberg. There's other people that are basically helping you along the way. So I think it's important to just know that you're not ever really doing anything alone. You have the support of your team, you have the support, hopefully, of your boss, in that process.
Locations
Strategic Performance Solutions
Lewisberry, PA 17339