Michele Smith, Social Service Supervisor on Influential Women

Influential Woman · Social Worker

Michele Smith

Social Service Supervisor, Rockdale County Division of Family & Children Services

Covington, GA

Certifications · Degrees · Memberships

Degree Associate Degree in Criminal Justice Degree Bachelor's Degree in Human Services Degree Master's in Social Work (in progress)

Her Story

About Michele

I started my career in the educational field before transitioning to the court system, where I worked with the Drug Court Program for juveniles doing case management. During that time, I had a child who was sick and had to stay home for a couple of years. I then did contract work with the Georgia Department of Revenue as a temp and worked for the Department of Family and Children's Service as a contractor through a private agency. I've always had a care for working with families and children, which led me to apply to work directly for the state. I started out working in investigation as a case manager, then moved up to night shift supervisor for two counties within the same region I'm working in now. I transferred to investigations and family preservations, and now I'm strictly doing foster care and family preservation, preserving families, helping families, and finding permanency for children and families. I enjoy helping people and helping people find resources to be successful in their life. Right now I supervise a team of three to four case managers, and we're very short staffed in our office. A typical day could be court, meeting with my team to discuss families and case plans, talking to families about their case plan, talking to attorneys and providers, lots of documentation, staffing cases with leadership and attorneys, putting out fires, making sure transportation is set up for children to have visits, and making sure documents are completed so providers can get paid or do their job.

Her Interview

Ten minutes with Michele

01What advice would you give to young women entering your industry?

You have to do it from your heart to be successful. It's not about the money, it's about you caring. Your love for the work, and you have to have passion for the family. It is hard work, but it's very rewarding at the end. I would advise them to research it and look into it, because a lot of people start it and don't finish it. But it's very rewarding. Seeing the families work to get their children back, or work to keep their children in the home is incredibly meaningful. We may not see the final stages when it goes to adoption or something like that, but just knowing that it happened is so rewarding. For a child to receive permanency in their life, and not be stuck in a system. And don't take the small things for granted, because every little step is a big step for someone.

02What are the biggest challenges or opportunities in your field right now?

The work we do doesn't match the finances. I'm focused on making sure that I'm prepared in the future for my retirement, especially since I changed careers, which made a difference in my retirement, and going through a divorce. With the medical field changing and everything costing so much now in the U.S., those are concerns I think about.

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