Her Story
About Michelle
Michelle Bowden serves as the Commercial Sales Representative for a trash and recycling collection company with its mother company in Ankeny, Iowa, and a sister company in Clear Lake, Iowa. With a decade of experience in the industry, she manages inside sales and cold calling from Ankeny while conducting face-to-face customer interactions in Clear Lake. Her responsibilities include overseeing all city contracts, which involve bidding for residential trash and recycling services and attending city council meetings, as well as working with brokers to secure accounts for large retailers such as Walmart, Home Depot, and Lowe's. Prior to her current role, Bowden spent nearly 20 years in medical supply sales, along with time in veterinary, pharmaceutical, and agricultural sales. She earned her degree in Management Entrepreneurship, attending Iowa State University for four years before completing her studies at Buena Vista, which has since become a university. Bowden is actively involved with multiple Chambers of Commerce, participating in events like golf outings to promote her company. She values honesty and communication highly and advises that building relationships is essential in sales. Additionally, she encourages young women entering the industry, noting that it has traditionally been male-dominated but that women are fully capable of succeeding.
Her Interview
Ten minutes with Michelle
01What’s the best career advice you’ve ever received?
Building relationships is so important when you are in a sales role. Customers remember you and recognize you when they see your face. It's vital because it builds trust and drives sales.
02What advice would you give to young women entering your industry?
Women can do sales too, it isn't just a man's job anymore. The trash industry has mainly been a man's company but women can do it and know what they're talking about. There's even a trash company owned by women out east.
03What values are most important to you in your work and personal life?
Honesty and communication are most important. Don't try to buffalo your customers or even your friends or family. You have to be honest and communicate.
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