Michelle chiesa

Michelle Mulliniks serves as Customer Contract Data Specialist at Norma Group, a global manufacturing company with operations worldwide, where she has been employed since 2022 in a fully remote capacity based in Auburn Hills, Michigan. In this role, she manages customer data by updating parts, pricing, and trade agreements for clients ranging from major automotive and equipment manufacturers to smaller businesses. With 11 years of experience in manufacturing, Mulliniks began her career in HR at United CNC Machining before transitioning into technical roles involving blueprint reading, customer quotations, purchase orders, and job order creation for the production floor, later expanding into purchasing, bill of materials, and marketing at another machining firm prior to joining Norma Group. She attended Oakland Community College, completing her studies in 2017 without pursuing a bachelor's degree, and holds no additional certifications in the field. Mulliniks credits her professional success to meticulous note-taking during training and her initiative in creating process and work instructions that provide structure, which contributed to her hiring at her current company. She values structure, open communication, and being an added value to her organization, while advising others, particularly young women in manufacturing, to believe in themselves, remain open to learning all aspects of the work, and embrace challenges despite industry hurdles such as unequal respect and compensation.