Miriam Washington Kendall

Meet Miriam Washington Kendall, a visionary marketing executive who has mastered the art of transforming businesses through innovative growth strategies. As the Chief Marketing Officer at Kairos Growth Advisors, she brings an impressive track record of turning ambitious visions into market-leading realities.

With over two decades of experience in marketing and customer strategy consulting, Miriam has earned her reputation as a startup whisperer, successfully serving as CMO for three high-growth companies. Her dynamic leadership at Nanit, the pioneering smart baby monitor company, revolutionized their global marketing and ecommerce presence. Before that, she orchestrated MakeSpace's remarkable expansion from 4 to 31 markets in less than two years, demonstrating her ability to scale businesses rapidly and effectively. Her CMO journey also includes steering the luxury Italian retail brand M.Gemi toward new heights of success.

At Under Armour, Miriam showcased her expertise by spearheading Global Customer Relationship Management and North America DTC Digital Marketing initiatives. Her influence extends beyond corporate leadership – she's a sought-after keynote speaker, industry thought leader, and contributing author to the Amazon top 10 business book, "Managing Customer Relationships: A Strategic Framework."

Throughout her illustrious career, Miriam has left her mark at prestigious consulting and marketing services firms, including Peppers & Rogers Group, Wunderman, Y&R, and Ernst & Young. As the founder of Ratio Consulting, she demonstrated her entrepreneurial spirit while serving an impressive roster of Fortune 500 clients, including Microsoft, Ford, Nordstrom, Pitney Bowes, Citigroup, BP, and Dell.

What truly sets Miriam apart is her unwavering commitment to understanding customer needs and creating meaningful value in people's lives. Her expertise spans across DTC Digital Marketing, Performance Marketing, CRM, Brand Building, Social Media, Loyalty Programs (B2C and B2B), Strategic Planning, Public Speaking, Customer Segmentation, and Lifetime Value Analysis – making her a comprehensive strategic partner for businesses seeking transformative growth.