Misty Ursitti, Managing Director on Influential Women

Influential Woman · Staffing

Misty Ursitti

Managing Director, The Ursitti Group Staffing Solutions

Crown Point, IN 46307

1Award received

Certifications · Degrees · Memberships

Degree Attended IU for one semester Member Northwest Indiana Influential Woman (nominated)

Her Story

About Misty

I started in the staffing industry in 2004 almost by accident. I was answering an ad for a cleaning service because my kid was little and I needed to make some income for the household. When I arrived for the interview with Express Personnel, they needed an account executive and asked if I'd be interested in joining their team. I was thrilled because it seemed a lot more exciting than cleaning. I was there for a year and brought in some pretty big accounts, including a national account from ADECO staffing. At the time, ADECO's branch in East Chicago wasn't generating any business and was severely in the red. They were ready to either close that branch down or get somebody in there to turn things around. The account I was going after was Avery Dennison, and when they requested that I subcontract through ADECO, the RVP reached out and asked if I'd be interested in the branch manager role. That was a step up, so I took the opportunity. I stayed with ADECO for 16 years and turned it into one of the largest branches in the country, earning President's Club awards. I was very proud of what I accomplished for them. In 2020, they did a centralization and took my role away, having me oversee 15 employees doing onboarding. I just didn't see myself in that role. I started thinking, why should I go work for somebody else when I know I can do this on my own? If I had joined ADECO when it was already thriving, I wouldn't have had those thought processes, but considering what I did for them, I thought I could surely do it for myself. So I decided to take a leap and branch out independently in 2021, and it was one of the best decisions I ever made. We've been growing and thriving. My son and daughter both got into this industry. My daughter's thriving with a corporate client in Chicago, and my son left that same firm and joined forces with me. Now we're a team, just plugging away and growing the branch. I never really knew much about staffing before, but I think it's meant to be. I completely love it and have a passion for helping people and organizations find great talent. I don't consider it a job, I consider it a fun career.

Her Interview

Ten minutes with Misty

01What do you attribute your success to?

I would say persistence, dedication, and determination are the top factors. This isn't an easy job. There's a lot of staffing firms out there, and you have to stay persistent and dedicated. Even when I was branching out independently, I treated the job the same as I was doing at ADECO. I get up, I go to my computer, I do business development. I treated it as a 10-hour day. Really, dedication to what you're doing makes all the difference.

02What’s the best career advice you’ve ever received?

One of the things I truly believed in, and I was always told by my mentors at ADECO, is that I don't believe in salespeople. I don't believe I'm in a sales role. I just believe that people like to do business with people they like. I feel that finding common ground and getting to know my clientele and the candidates on a more personal level has helped in my career. I don't consider myself a salesperson, even though business development is sales. You have to believe in something in order to sell it. I believe in this industry, I believe in what we offer, I believe in the cost savings that it provides organizations. Just not thinking of it as a sales role, but thinking of it as human interaction and getting to know people on a personal level. People like doing business with people they like. That was probably one of the best advice that I was given, because it made it more of a relaxing transition instead of a forced transaction. I'm not pushy. If people want to do business with me, I welcome it. I try to stay consistent and try to stay top of mind, and when they're ready, I believe they'll give me a shot and reach out when the time is right.

03What advice would you give to young women entering your industry?

Don't ever underestimate yourself. Have confidence in what you're doing and work hard. Be persistent, be consistent, and the rest will follow. That's what I've always told my daughter. One of the things I always want you to keep in mind is I don't ever want you to ever depend on anybody financially. There's women that get stuck in those situations where the man is making the money, and then if things go south, they're kind of lost. They don't know where to go, they don't know what to turn. I always tell my daughter it's essential she has a career, something that she can provide for herself financially, and still be in a beautiful relationship, and still be able to provide for herself in case something goes wrong in that environment.

04What are the biggest challenges or opportunities in your field right now?

The biggest challenge is just competition. It's such a competitive market out there. There are so many staffing firms. I've been really blessed with the clientele that I attract. Since I've been in this industry for so long, a lot of my clients are clientele that I actually worked with in the past, that know my work ethic and my capabilities and how I deliver. Those organizations brought me in and gave me an opportunity to partner with them because they knew who I was. The biggest challenge is getting your foot in the door with organizations that don't know you. All I want is an opportunity to get my foot in the door to prove ourselves. I've probably had around five new clients that I haven't been introduced to since I've started independently, that have given me an opportunity, and things have proceeded from there going forward. It's just having people give you that chance. That's pretty much the biggest challenge, getting a foot in the door in some of the organizations and giving you that opportunity to prove yourself when there's so many competitors out there. All I ask is for an order, just to be used as a comparison. I'm not making you do business with me. It's just seeing what we have to offer. May the best candidate win type scenario.

05What values are most important to you in your work and personal life?

Integrity is definitely number one. Honesty.

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