Monay Ross
Monay Ross is a notary public and entrepreneur who turned a life-changing transition into an opportunity to build something of her own. Born and raised in Chicago, she made the bold decision in 2024 to relocate to Texas with her four children after her youngest daughter successfully underwent heart surgery. Determined to create a fresh start and a better environment for her family, she launched Monay & Co. Notary Services shortly after arriving. That leap marked the beginning of a new chapter—one rooted in resilience, independence, and a clear vision for the future.
With a background in healthcare and medical claims, Ross brings both precision and professionalism to her work. She studied nursing at Northwestern University and explored multiple career paths before discovering the notary field through social media. Drawn to the flexibility and ownership it offered, she quickly immersed herself in building a client-focused business. Today, she provides a range of services including loan signings, apostille processing, estate planning document notarization, and remote online notarizations, serving clients across Katy, Houston, and surrounding areas. While continuing her work in medical claims from home, she is steadily growing her notary business with the goal of transitioning into it full-time.
Driven by her role as a mother, Ross approaches her work with determination, hustle, and heart. She actively markets her services through digital platforms, including TikTok and targeted online advertising, while also relying on personal branding and community connections to expand her reach. Known for her commitment to showing up for her clients, she currently works seven days a week, balancing the demands of entrepreneurship with family life. As she continues to scale her business, she remains focused on creating long-term stability, setting healthy boundaries, and building a legacy that reflects both her work ethic and her dedication to her children.
• Orr Academy High School, Chicago
• Northwestern, Illinois (nursing school)
• Malcolm X Community College, Chicago
What do you attribute your success to?
I attribute my success to my children. Everything I do is for them. I want them to have a better life than I did growing up. They motivate me every day to work harder and keep pushing forward, even when things get tough. When I decided to leave Chicago and start over in Texas, it was all about creating better opportunities for them. They are my biggest reason to keep going and my inspiration for building this business.
What’s the best career advice you’ve ever received?
The best career advice I've ever received is: don't overthink it, just do it. Once you have something that you want to do and you want to lock in on, eliminate all of the back noise and all the negativity. If there's something that you want to do, do it. And don't think that it's going to be easy - it's going to take hard work - but do it if it's something that you really want to do. Don't let anyone else discourage you. That advice has been so important to me as I've built my business and made the leap to start something new.
What advice would you give to young women entering your industry?
My advice to young women entering the notary industry is to niche down, because everyone thinks that being a notary is just putting a stamp on paperwork, but it's really more than that. If you niche down, you can branch out into other lanes. For example, you can do loan signings, you can do apostille services, and you have remote online notary where you can notarize something for someone that's not even in the same state as you, as long as that document is okay to be notarized online. So I would definitely say find a niche and get into that a little bit more, and you can upscale your business. Don't underestimate what this industry has to offer - there are so many different areas you can grow into.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges I face right now is being able to make every notary appointment and managing my schedule. I don't want to say no to customers, but sometimes you have to. I tend to overbook my schedule and overwork myself. Right now, I'm working Monday through Sunday, and I have four children to take care of as well, so it can be overwhelming. I've realized that I need to try to slow down a little bit and take some time for myself. I feel like I need to find a day where I can just cut everything off from business and rest. Finding that balance between serving my clients well and not burning myself out is something I'm working on.
What values are most important to you in your work and personal life?
The values that are most important to me in both my work and personal life are communication and honesty. I would definitely say communication is at the top, because whether it's work life or personal life, you need communication. With my children, you need to have communication, and with my notary business, communication is definitely key. Honesty goes hand in hand with that as well. These two values guide everything I do, from how I interact with my clients to how I raise my family.
Locations
Monay & Co. Notary services
Katy, TX 77493