Monica Israel, CISR Elite

Personal Lines Team Lead
AssuredPartners a Gallagher Company
Raleigh, NC 27609

Monica Israel, CISR Elite, is a seasoned insurance professional with over 25 years of experience in personal lines, high-net-worth, and middle-market accounts. Currently serving as the Personal Lines Team Lead at AssuredPartners of NC, Monica focuses on empowering her team, optimizing client experiences, and driving operational excellence. Her career began after high school in group home settings, but she soon pursued her insurance license and built a successful trajectory through roles at State Farm and other agencies, steadily expanding her expertise and impact.

Throughout her career, Monica has been recognized for her ability to provide tailored insurance solutions, particularly in challenging scenarios, while maintaining a client-focused and compassionate approach. She specializes in guiding clients through policy reviews, renewals, and complex coverage decisions, ensuring they are protected and informed. Her leadership style emphasizes collaboration, empathy, and consistent follow-through, creating lasting trust with both clients and colleagues.

A breast cancer survivor, Monica celebrates five years cancer-free, having balanced treatment with maintaining her professional responsibilities. Her resilience, dedication, and commitment to service define her personal and professional life, making her not only a trusted advisor in insurance but also an inspiring example of perseverance and leadership in her community.

• Core Leaderaship Program
• Certified Insurance Service Representative
• Notary Public
• Insurance Producer-Accident & Health or Sickness
• Insurance Producer - Medicare Supplement
• Insurance Agent Property & Casualty
• Insurance Producer- Life

Q

What do you attribute your success to?

I attribute much of my success to the incredible women who have taken me under their wing throughout my career. Their guidance, encouragement, and willingness to share their wisdom have shaped not only my professional growth but also my confidence as a leader. They taught me the value of collaboration, resilience, and lifting others as we climb, principles I strive to carry forward every day.

Q

What’s the best career advice you’ve ever received?

The best career advice I’ve ever received is to never stop learning and adapting. Industries evolve, technology changes, and client expectations shift so staying curious and open to growth is essential. That advice taught me that success isn’t about knowing everything; it’s about being willing to learn, listen, and embrace change with confidence.

Q

What advice would you give to young women entering your industry?

Always believe in yourself, trust your abilities, and remember—you are enough and capable of achieving great things!

Q

What are the biggest challenges or opportunities in your field right now?

One of the greatest challenges I face in my role today is balancing the need for innovation with the responsibility of maintaining stability for my team and clients. In a rapidly changing industry, adapting to new technologies and evolving customer expectations requires constant learning and flexibility. At the same time, I strive to create an environment where my team feels supported and empowered, even amid uncertainty. Navigating that balance between progress and consistency is both demanding and deeply rewarding.

Q

What values are most important to you in your work and personal life?

Family, creativity, and connection are central to my life—whether spending time with loved ones, nurturing my grandchildren, or expressing myself through cooking, reading, and digital creations. I value bringing care, thoughtfulness, and joy into everything I do, both personally and professionally.

Locations

AssuredPartners a Gallagher Company

Raleigh, NC 27609

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