Monica Smith

Monica Smith is a dedicated Warehouse Supervisor at Quality Custom Distribution (QCD) in Miami, Florida, bringing over 12 years of experience in production warehouse operations and transportation logistics. Known for her hands-on leadership style, Monica thrives on building strong, motivated teams and creating systems that empower her staff to succeed—especially on high-demand weekend shifts. Her background also includes six years in crown molding production, giving her a broad base of operational knowledge and technical skill.

Prior to joining QCD, Monica served as a Production and Warehouse Supervisor at CKS Packaging Inc., where she led with intention, encouraging her team not only to meet performance goals but also to develop into future leaders. Monica is passionate about continuous learning and professional development, regularly completing courses in supply chain management, safety, and leadership through platforms like LinkedIn Learning. With a foundation in criminal justice studies from Florida Metropolitan University and a personal drive to grow and uplift those around her, Monica embodies the values of real leadership—showing up, learning constantly, and helping others rise.

• Managing Up as an Employee
• Construction Industry: Safety

• Florida Metropolitan University