Her Story
About Morgan
Morgan Watts is a Medical Device Professional and Commercial Training Manager for Robotics at Smith+Nephew, where she leads training initiatives for the company’s robotics platform across the United States. With six and a half years of experience in the medical device industry, Morgan has developed a proven expertise in surgical Robotics (knee, hip and shoulder), Orthopedic Reconstruction and Trauma, Clinical Education, and surgeon support. In her current role, she equips internal sales representatives with the knowledge and skills needed to confidently support surgeons and healthcare teams in advancing robotic surgical technology.
Morgan first began her career in the medical field after earning her degree in biology from Texas Tech University. Her first position in the medical industry was working at Phoenix CyberKnife, a cutting-edge, physician-owned radiation oncology center. At Phoenix CyberKnife, Morgan gained valuable experience in healthcare and patient-focused technology and also discovered the true depths of her passion to improve the lives of patients. While working at Phoenix CyberKnife, she would invest hours upon hours of her personal time volunteering with Smith+Nephew, a leading global manufacturer in medical devices. During this time, she would gain experience in supporting surgeons, understanding trainings and demonstrations related to their products, and work cadaveric labs, all culminating in an opportunity to join the company, launching her career in world of medical device sales.
Her first role at Smith+Nephew was to serve as an Associate Sales Representative, selling reconstructive and trauma products in her territory of Tucson, Arizona. After a few years in this role, she would transition into the role Clinical Specialist focusing on robotics, where she managed a multi-state territory, launching new accounts, and partnering with surgeons on how to implement innovative technology. Her dedication and performance led to her promotion to Commercial Training Manager for Robotics, Orthopaedics, Americas.
Morgan attributes her success to persistence, continuous learning, and the importance of building genuine relationships. She believes that opportunities are often created by showing up, volunteering, and consistently investing in personal and professional growth. In an evolving field where women remain underrepresented in robotics and STEM at large, Morgan is passionate about encouraging others to pursue opportunities, seek mentorship, and believe in their ability to make an impact. Guided by values of curiosity, gratitude, compassion, and continuous improvement, she is committed to helping advance healthcare innovation while supporting the people who bring that innovation to life.
Her Interview
Ten minutes with Morgan
01What do you attribute your success to?
I attribute my success to persistence, hard work, and believing in myself. I’ve learned the value of continuing to “chip away,” volunteering for opportunities, and putting myself in situations where I can grow. Growth is often accompanied by discomfort, and by seeking to challenge myself in new things, I allow myself an opportunity to grow. Building authentic relationships and earning trust have also been key to creating meaningful opportunities. People may not always remember what you said, but they will remember how you made them feel and authenticity is the most important part of forming a bond with another person.
02What’s the best career advice you’ve ever received?
One of the most impactful pieces of advice came from my husband: “Remember when this is all you wanted? This is what you worked for. Take a moment to appreciate how far you've come." That reminder helps me reframe difficult moments as part of the path I intentionally chose. I also received valuable advice from a manager who encouraged me to recognize and celebrate my own accomplishments instead of moving too quickly to the next challenge.
Another would be to, "be where your feet are." This reminds me to focus on the present and be of use now in this moment and not concerned with the 'opportunity'.
03What advice would you give to young women entering your industry?
Be proactive and persistent. Show up, volunteer, and continue chipping away at opportunities. Seek out mentors, learn from the experiences of others, and focus on building strong relationships. Those connections can create opportunities, especially in fields like Medical Devices that have traditionally been male-dominated.
04What are the biggest challenges or opportunities in your field right now?
Orthopedic Medical Device Sales continues to be a field where women are underrepresented, which creates an important opportunity to increase inclusion and bring more diverse perspectives into the industry. Another major challenge and opportunity is scaling training nationally so internal teams feel confident supporting surgeons in the operating room.
05What values are most important to you in your work and personal life?
The values most important to me are relationships, genuine care for people, curiosity, continuous improvement, and gratitude. I believe in learning every day, appreciating small wins, and building connections based on trust and respect.
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