Naketta Watkins-Ward

I attribute my success to a combination of dedication, perseverance, and the support of those around me. I began my career working my way up through the correctional departments, embracing roles such as a Correctional Officer, Case Manager, Unit Manager, Administrator, and ultimately serving as Associate Warden. At the core of my drive is my family and a commitment to continuous improvement—striving to ensure that each generation builds upon the hard work and sacrifices of the ones before. I also focus on the growth and development of my staff and colleagues, fostering a strong, aligned Bureau team that works collaboratively toward shared goals.

The best career advice I’ve ever received has come from the incredible mentors in my life—my family and my Bureau family, and that is "treat people how you want to be treated". Their guidance, encouragement, and unwavering support have been instrumental in helping me navigate challenges and grow throughout my career. I am truly grateful for their presence as an amazing support system every step of the way.

My advice to young women entering this industry is to see it not just as a job, but as a rewarding career where the sky is truly the limit. Don’t limit yourself—work hard, keep learning, and continually expand your expertise. While the field has historically been male-dominated, those barriers are fading, and there are real opportunities to excel and have it all. Aim high, stay persistent, and embrace the journey.

The field of corrections is not the most desirable career. Staffing shortages is probably the biggest challenge in this field currently. Times are changing. Aging. deteriorating infrastructure and outdated systems is challenging. I have been in this career for 25 years and I am seeing some of the same offenders. That means the population is aging and we are now dealing with the aging and medically vulnerable populations.

The most important values to me in both my work and personal life are respect, cultural awareness, and relationship-building. I am particularly proud that my career has allowed me to broaden my social skills, connecting with people from all walks of life—from staff to inmates—while fostering cultural competence and understanding. Developing strong, trusting relationships within the Bureau family has been a key focus, especially as I’ve served at six different institutions.

Outside of work, I prioritize balance and personal well-being. I value time spent relaxing at home with my family, traveling, and enjoying moments to recharge and step away from the demands of daily life.