Naomi Febles

Case planner
Good Shepherd Services
New York, NY 10001

Naomi Febles is a dedicated human services professional with a strong background in case management, care coordination, and health services administration. Currently serving as a Case Planner at Good Shepherd Services in New York, Naomi manages foster care cases through reunification or goal completion, coordinating referrals, attending court proceedings, and providing consistent support to children and families. Her work is grounded in compliance-driven planning, effective time management, and the ability to navigate high caseloads while maintaining compassionate, client-centered care.

Naomi’s professional experience spans healthcare and social services, including roles as a Health Services Administrator and Medical Receptionist, where she supported patient intake, appointment coordination, insurance processing, and billing. She has also worked in court-based environments, strengthening her understanding of legal processes and multidisciplinary collaboration. This diverse experience has shaped her ability to bridge administrative responsibilities with hands-on service delivery, ensuring smooth operations while prioritizing the needs of those she serves.

A graduate of Berkeley College with a bachelor’s degree in Health Care Administration and Management, Naomi is passionate about growth, learning, and community impact. She is particularly committed to supporting vulnerable populations, including autistic children and families, and is actively seeking opportunities that allow her to expand her leadership skills in health and human services. Driven by purpose and potential, Naomi believes meaningful change happens when opportunity meets preparation—and she continues to advocate for spaces that value growth, dedication, and service.

• Berkeley College- Bachelor's

• Honors Program

Q

What do you attribute your success to?

I attribute my success to hard work, resilience, and overcoming personal challenges that have shaped my strength and determination.

Q

What advice would you give to young women entering your industry?

Be patient with yourself and the process—growth takes time, and every experience you gain is building the foundation for your future.

Q

What are the biggest challenges or opportunities in your field right now?

One of the biggest challenges—and opportunities—in my field right now is gaining real-world experience, which is essential for developing the skills and confidence needed to make a meaningful impact.

Locations

Good Shepherd Services

305 7th Avenue, New York, NY 10001

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